Quality Assistant

Quality Assistant

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

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Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Assistant located in Henrico.

Reporting to the Quality Manager, the Quality Assistant role involves preparing and circulating various technical quality reports and dashboards, ensuring adherence to all process metrics and customer satisfaction targets, managing QMS administration and documentation, and participating in all site calls to record comprehensive minutes

What a typical day looks like:

• Prepare and circulate comprehensive technical quality reports (daily, weekly, monthly, quarterly) covering yield, defects, customer feedback, and supplier quality metrics.
• Ensure adherence to set targets for all process metrics and manage general administration of the Quality Management System as directed by the Quality Manager.
• Facilitate smooth transitions for various technical quality reports by undergoing and providing site-specific training.
• Manage customer satisfaction levels and assist with data capture for the management of the Cost of Poor Quality (COPQ).
• Support the team in maintaining and controlling documents and procedures within the document management system. Take comprehensive minutes during all site calls.

The experience we're looking to add to our team:

• Degree in Electrical and Electronics Engineering/ Electronics and Communication Engineering/Mechanical/Computer Science/Electronics/Physics or equivalent experience
• Knowledge of MS office and MS outlook
• Good written and oral communication skills
• Very Good analytical and logical reasoning skills
• Flexible working in any time zone.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).