Lil' Kickers Coordinator / Birthday Party Manager

Benefits 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance About the Company Designed to serve the diverse needs of youth and adult athletes, Sawmill Sports Hub is a premier indoor sports complex in DuPage County welcoming everyone from recreational players and families to competitive athletes pursuing elite performance across Chicagoland. In addition to our athletic programming, we also offer flexible event space, providing a customizable venue for everything from casual gatherings to fully planned celebrations. About the Role We are seeking a results‑driven and highly organized professional to lead and grow our Lil’ Kickers soccer program and youth birthday party business. This role is responsible for the overall management, performance, and strategic growth of both business lines, including staff leadership, operational oversight, and revenue generation. This position’s primary duty is the management and growth of the Lil’ Kickers program and birthday party operations, with a focus on staff supervision, business performance, and customer experience. Key Responsibilities Program & Business Management Own scheduling, registration, and performance outcomes Monitor KPIs and implement improvements Drive revenue growth across both business lines Leadership & Staff Management Supervise and develop staff Create schedules and ensure proper coverage Provide coaching and performance feedback Interview, hire, onboard, train, and develop staff; provide ongoing coaching and performance feedback Sales, Outreach & Marketing Manage staff and resolve day‑of issues Generate and convert leads Build community partnerships Collaborate with marketing efforts Lil’ Kickers Program Oversight Oversee seasonal scheduling and enrollment Maintain program quality and consistency Support instructors and ensure strong customer experience Birthday Party Operations Oversee booking, planning, and execution Ensure a seamless experience from inquiry through completion Manage staff and resolve day‑of issues Administrative & Strategic Functions Maintain records and reporting systems Track performance metrics Update SOPs and improve processes Qualifications Minimum of 3 years of relevant experience in youth programming, sports management, recreation, or event operations Experience in a leadership role with staff supervision and accountability Proven experience in customer service, sales, or program growth Strong organizational and multitasking skills Ability to lead teams and manage multiple operational priorities Entrepreneurial, results‑oriented mindset Must be available to work night, weekends and peak event times Physical Requirements Ability to move throughout the facility to supervise staff, programs, and events, including standing and walking for extended periods Ability to occasionally lift or move equipment up to 50 pounds as needed to support operations Ability to observe activities and provide real‑time coaching and direction to staff Ability to communicate effectively in person, by phone, and electronically with staff, parents, and community partners Ability to work in a fast‑paced environment and move between program and event areas as needed #J-18808-Ljbffr Lilkickers