Account Coordinator

Account CoordinatorAccount Coordinator in San Diego, CA Salary: $60,000-$70,000 annually Schedule: Monday-Friday, 8:00 AM - 5:00 PM Position Type: Direct Hire Location: Central San Diego (HYBRID Schedule)Are you a customer service professional who enjoys building relationships, solving problems, and helping customers navigate a seamless experience? Our client is seeking an Account Coordinator to serve as the primary point of contact for customers, providing exceptional service, proactive communication, and support throughout the customer experience. This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing customer interaction, problem-solving, and coordination. The Account Coordinator plays a critical role in ensuring customer satisfaction by providing timely updates, managing expectations, coordinating internal resources, and serving as a trusted partner from order placement through project completion.Key ResponsibilitiesServe as the primary point of contact for customers and provide exceptional customer serviceBuild and maintain strong customer relationships through proactive communication and responsivenessRespond to customer inquiries and resolve issues in a timely and professional mannerProvide customers with order status updates, shipping information, installation schedules, and project updatesPrepare quotations and assist with pricing requestsEnter and manage customer orders accurately and efficientlyCoordinate with sales representatives, project managers, manufacturers, vendors, and installation teams to ensure customer expectations are metTrack orders from initial entry through final project completionMonitor project timelines and proactively communicate delays, changes, and updatesCoordinate shipping logistics, deliveries, and installation schedulesMaintain accurate project records, customer files, and invoicing documentationAssist with project closeout activities and punch list resolutionEnsure a positive and seamless customer experience at every stage of the processQualifications1+ years of experience in customer service, account coordination, client services, sales support, project coordination, order management, or administrative supportStrong commitment to delivering outstanding customer serviceExcellent verbal and written communication skillsStrong organizational and multitasking abilitiesDetail-oriented with exceptional follow-throughAbility to effectively manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office including Outlook, Excel, and WordExperience with CRM, ERP, or order management systems is a plusWhy Apply?Direct hire opportunity with a stable and growing organizationCompetitive salary of $60,000-$70,000 annuallyHighly customer-focused role with significant relationship-building opportunitiesExposure to account management, project coordination, and sales operationsCollaborative team environment with long-term career growth potentialIf you are passionate about customer service, enjoy building relationships, and take pride in delivering a positive customer experience, we'd love to hear from you. Apply today!