Field Service Technician

Field Service Technician

Doherty Staffing Solutions is hiring a Field Service Technician for a manufacturing company serving the Superior, WI area. In this role, you’ll provide expert technical support, troubleshoot hydraulic heavy equipment, and deliver high-quality service directly at customer sites. If you enjoy hands-on work, problem-solving, and a travel-based role, this job could be a great fit. Read below for more information!

Travel to customer and dealer sites to diagnose, troubleshoot, and repair heavy equipment

Serve as the primary technical representative, supporting customers and internal teams

Interpret electrical and hydraulic schematics and perform mechanical, hydraulic, and light welding repairs

Deliver training to customers and service personnel (both classroom and hands-on)

Document service activities, maintain accurate reports, and communicate updates

Coordinate travel logistics and follow up to ensure issues are fully resolved

Assist sales teams with product support and application recommendations

Associate’s degree, hydraulic certification, or 5+ years of relevant experience

Minimum 5 years of hands-on experience with heavy equipment and attachments

Ability to travel extensively (up to 80%, including domestic and occasional international travel)

Strong troubleshooting, diagnostic, and independent problem-solving skills

Ability to read and interpret electrical and hydraulic schematics

Experience using diagnostic tools (multimeters, pressure gauges, flow meters)

Strong communication skills with the ability to train others

Proficiency with Microsoft Office and general computer use

Ability to perform light welding in the field

Fluent in English; Spanish is a plus

This position offers a comprehensive benefits package, including a 401(k) plan with company match, health, vision, and life insurance, as well as access to health savings and flexible spending accounts. Employees also receive paid time off and support through an employee assistance program. Relocation assistance may be available for eligible candidates. This role is primarily field-based, requiring work on the road, and candidates with prior criminal records are encouraged to apply.