Quality Process Tech

PrideStaff is currently seeking a Quality Process Tech for a manufacturing company located in Ontario, CA. This is a full-time, contract-to-permanent position with an opportunity to grow.

• Hourly Pay Range: $20-$24
• 5:00am to 5pm on Alternative work schedule (will send calendar)

Duties and Responsibilities

• Monitors Non-Conformance Report (NCR) Database and Quality Control (QC) Alerts
• Audits of the Retains filing system and Color Standard Folders
• Performs sample collection and testing for standards compliance
• Audits production paperwork and files as needed
• Train production staff on quality control procedures and standards
• Investigation of internal and customer issues

• Assist in the monitoring of product quality and food safety to help reduce customer complaints and improve customer satisfaction
• Perform detailed in-process and final inspections of raw and finished product
• Record and Analyze test results to either certify or reject specific products

• Test product for requested customer Certificate of Analysis (COA) and Certificate of Compliance (COC)
• Assist in the investigation for a Corrective Action Request (CAR)
• Perform and maintain calibration documents, identifies gages and instrumentation with correct labels, and maintains inventory of instruments and locations
• Other duties, as instructed by Supervisor or Shift Lead
• Review samples collected for conformance with Quality standards, escalating any concerns to Supervisor for dispositioning
• Support supervisors in researching customer complaints and coordinate returns
• Responsible for assisting in meeting the plant's Safety, Food Safety, Production, Quality, and Performance Standards

• Maintains the NCR database and issues quality alerts, issues corrective action and preventive actions as necessary and verifies for proper closure
• Daily Management System (DMS) board metrics, customer complaints and quality alerts
• Attend daily pre-shift Toolbox meetings
• Conduct and record quality process audits every two hours and notify the proper personnel immediately when a non-conformance is observed or captured

Standards Of Performance (Metrics)

• Enforces all plant and department safety rules and performs weekly Safety Observations
• Complies to monthly Behavior Observation Program (BOP) - 2 BOPs per month
• Internal NCR Process: Identifying a deviation from quality standards, documenting the issue in detail, analyzing the root cause, defining corrective actions to address the problem, and implementing measures to prevent recurrence, all while maintaining a clear audit trail to track progress and accountability
• Employee Engagement: Adheres to Safe Quality Food (SQF), Hazard Analysis and Critical Control Point (HACCP), Good Manufacturing Practices (GMP), and International Organization for Standardization (ISO) compliance
• Perform and verify equipment calibration per established procedures and frequencies
• Timely processing of data, meeting all required deadlines

Minimum Qualifications

• High School Diploma or GED
• Basic Computer Skills - Excel, Word, and Outlook (email)
• Basic Math Skills - including fractions, decimals, and reading a ruler/tape measure
• Minimum of 2 years' experience in a quality control role in an industrial environment
• QC lab, calibration and product testing experience

• Knowledge of COA's, COC's, and standards compliance experience (ISO, SQF, HACCP)

Physical Demands

• Position requires sitting, standing, walking, bending, kneeling and stooping
• May be required to lift and/or move items up to 50 lbs. (Encouraged to Team-Lift)
• Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Attention to surroundings is crucial as it is a very busy production/manufacturing environment with a lot of forklift traffic in the production line room
• Work environment is loud, with varying temperatures, the production floor is not temperature controlled (temperatures can reach 100 during the summer months)
• Keyboarding - Entering text or data into a computer or other machine by means of a traditional keyboard or control/operation panel

Compensation / Pay Rate (Up to): $20.00 - $24.00 Per Hour