Veterinary Receptionist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off

Join a team that loves pets, values people, and enjoys working together.

At V.E.T. Care Hospital , we know the front desk sets the tone for the entire client experience. Our veterinary receptionists are often the first friendly face a client sees and the first reassuring voice they hear.

We are looking for a kind, dependable, organized, and positive Veterinary Receptionist who enjoys helping both people and animals. Veterinary experience is certainly valuable, but we also place a high priority on attitude, communication, teamwork, and a willingness to learn.

Our Core Values

Everything we do is guided by five core values:

Compassion – We care deeply about our patients, clients, and one another.

Integrity – We do the right thing, even when no one is watching.

Teamwork – We support one another and succeed together.

Excellence – We continually look for ways to improve and maintain high standards of care and service.

Respect – We treat every client, patient, and team member with kindness, dignity, and professionalism.

What You'll Do

As a Veterinary Receptionist, you'll play an important role in keeping our hospital organized and creating an excellent experience for our clients. Your responsibilities will include:

• Greeting clients and their pets and helping them feel welcome
• Answering phones and scheduling appointments
• Checking patients in and out efficiently
• Communicating estimates, payments, and financial information clearly and professionally
• Maintaining accurate and organized client and patient records
• Supporting the veterinarian and technician teams throughout the day
• Educating clients about services, medications, preventive care, and follow-up recommendations
• Helping keep the front desk organized and clinic flow running smoothly

You May Be a Great Fit If You:

• Genuinely enjoy working with both animals and people
• Remain calm and professional when things get busy
• Communicate clearly, respectfully, and compassionately
• Are organized and comfortable managing several priorities at once
• Notice when a teammate needs help and are willing to jump in
• Take responsibility for your work
• Enjoy learning and improving
• Bring a positive, team-oriented attitude to the workplace

Experience That Is Helpful

Previous experience in any of the following areas is a plus:

• Veterinary reception or veterinary hospital experience
• Customer service or medical reception
• Cornerstone, PetDesk, or similar veterinary software
• Basic veterinary terminology and preventive-care knowledge

What We Offer

• A supportive, team-focused work environment
• Leadership that values communication, accountability, and employee development
• Opportunities to learn and grow within veterinary medicine
• Exposure to a variety of medical treatments and patient-care experiences
• Competitive compensation based on experience and qualifications
• Employee pet-care discounts
• Continuing education and professional development opportunities