Banquet Captain | Full-Time | St. Charles Convention Center

Banquet Captain | Full-Time | St. Charles Convention Center

The Banquet Captain coordinates and oversees the entire banquet function to ensure proper execution and guest satisfaction. This role pays an hourly rate of $22.00-$24.00. Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until November 20, 2026.

Responsibilities

• Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met.
• Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events.
• Secure requisitions for those items not available in inventory.
• Checks room setup prior to the event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service.
• Ensures that food is served at an appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met.
• Regularly reviews the banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• High school diploma or general education degree (GED)
• 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
• Strong communication skills required.
• Previous experience in a banquet service role is a plus.
• Must meet state age requirements for handling alcoholic beverages.
• Must be able to work nights, weekends, and/or holidays as needed.