Shipping Supervisor

Job Description

Job Description

2nd Shift Position

POSITION SUMMARY

This role will monitor and oversee outgoing shipping activities to verify items are being shipped to the correct location and in good condition.

RESPONSIBILITIES

§ Monitor the day-to-day operations to ensure orders are fulfilled correctly in a timely manner; direct and oversee the flow/progress of packages from preparation to shipment.

§ Maintain appropriate staffing levels and the daily shipping team's schedule to ensure appropriate shift coverage.

§ Ensure productivity targets are achieved and that all processes and activities are running smoothly and promptly.

§ Generate and disseminate hourly, daily, weekly, or monthly production reports.

§ Motivate Shipping Leads/Coordinators and encourage teamwork, pride and accountability to ensure productivity targets are met with a high level of accuracy.

§ Read all shipping notices, orders, invoices, and other documents to manage priorities and ensure that the correct shipping methods are used.

§ Accurately store shipping records in the database.

§ Oversee and supervise employees and drivers to make sure all items are prepared and shipped on time while complying with company policy.

§ Act as a liaison between Associates and Management and report on shipping activities and issues.

§ Provide guidance and ongoing training to all Shipping Associates and Coordinators; identify and discuss mistakes with associates for continuous improvement.

§ Resolve any shipping fulfillment issues or customer complaints.

§ Hold daily meetings with associates prior to shift start.

§ Safety and cleanliness are an essential part of a shipping operation, and it's the shipping supervisor's responsibility to be aware of and enforce safety regulations.

§ Adhere to all regulatory requirements including OSHA, CDC, GMP and other company safety and environmental policies, best practices, and guidelines.

§ Other projects as assigned by Plant Manager.

REQUIRED SKILLS OR EDUCATION

§ Minimum 3-5 years’ experience in a manufacturing environment

· Must be able to organize and manage multiple tasks.

· Excellent verbal and written communication skills.

· Must have strong leadership skills, with the ability to coach and mentor others.

· Excellent verbal and written communication skills.

· Strong knowledge with Microsoft Office, Excel, Power Point.

· Able to perform all essential job functions and duties as assigned.

· Physical ability to lift 50 pounds while using safe lifting practices.

· Must be able to stand and walk for extended periods.

§ Ability to adjust to changing priorities, work in varying facility conditions including hot temperatures, and work with minimal supervision.

§ Bilingual a plus