Warehouse Supervisor

Company Overview Midwest Refrigerated Services is a full‑service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, the company operates the largest fresh 48-state LTL consolidation pool with more than 100 trucks, and offers multiple sites with cooler, and air‑conditioned storage, distribution, and cross‑docking services. We operate refrigerated and non‑refrigerated warehouses for storage needs and provide value‑added services such as specialty packing, kitting, and fulfillment. We work with some of the household names that your family puts on the dinner table every night. This is an important job that makes a difference in the community and is the first step in launching your career with a family‑run company that cares about you, your family, and your success. Warehouse Supervisor – Responsibilities Provide direct supervision and support to shipping office personnel. Ensure compliance with all MRS policies and standard operating procedures. Address and resolve issues involving customers, carriers, and drivers. Manage over‑short and damaged (OS&D) claims. Maintain accurate documentation for accessorial charges. Oversee employee performance and administer disciplinary actions as needed. Monitor operations to ensure alignment with benchmarking standards. Troubleshoot and resolve system‑related issues. Contribute to hiring and staffing decisions through feedback and recommendations. Attend and participate in meetings and training sessions held outside of regular hours. Take part in incident investigations and reporting processes.Provide coverage for other supervisors during scheduled time off. Perform additional duties as assigned by management. Key Accountabilities The Warehouse Supervisor is directly responsible for all activities of the employees reporting to them. The supervisor ensures a safe work environment, exceptional sanitation, fair and professional treatment of all associates, quality and quantity of work performed, and customer relations. Skills Required Proficient in basic computer operations and fundamental math skills. Strong written and verbal communication skills in English. Capable of following and providing clear, effective instructions. Demonstrated ability to lead and collaborate within a team in a fast‑paced environment. Comfortable interacting with and supporting various levels of management. Prerequisites High school diploma or equivalent required. Experience operating forklifts and pallet jacks. Prior leadership experience in a warehouse setting preferred. Familiarity with RF‑controlled inventory systems. Experience handling food products is a plus. Benefits and Perks Medical, dental, vision, flex spending account, dependent care flex spending account (available after 30 days of hire), critical illness, identity theft, company‑paid life insurance, company‑paid short‑term and long‑term disability, 401(k) with company match (available after 60 days), paid time off, holiday pay with two floating holidays, referral bonuses, and access to the Employee Assistance Program (EAP). Our benefits provide employees flexibility to choose coverage that meets their needs. Employment Information Shift: Wednesday through Saturday, 5:00 PM - 3:00 AM. Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug‑free workplace. We encourage Veterans to apply. Each applicant will be required to pass all pre‑employment testing. #J-18808-Ljbffr