Field AV Installation Tech

Job Description

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Locations: Washington, DC | Baltimore, MD | Philadelphia, PA | Nashville, TN | Atlanta, GA | Detroit, MI | Orlando, FL 
Travel: Up to 80% (U.S., Canada, and Mexico)

We are seeking a Product Deployment Specialist to help deliver world‑class operating room integration solutions that directly impact patient care. In this highly visible, hands‑on field role, you’ll deploy advanced audio‑visual and network‑based integrated OR systems within hospital and surgical environments while providing an exceptional customer experience.

If you thrive in technical, fast‑paced environments, enjoy working as part of a collaborative field team, and are passionate about quality, safety, and continuous improvement—this role is for you.

The Product Deployment Specialist is responsible for installing and configuring integrated operating room (OR) systems, including AV, network, and software components. This role supports the successful delivery of OR integration projects by adhering to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Installation Standards, and work instructions.

You will work alongside a Site Lead and a team of 2+ specialists , representing the company with professionalism in live hospital environments.

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• Install and deploy integrated OR systems within medical operating rooms
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• Perform physical placement, installation, termination, and management of cabling and equipment
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• Configure and support software and system integrations
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• Execute assigned tasks efficiently while meeting project timelines and customer expectations
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• Communicate clearly and professionally with internal teams and external customers
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• Follow all SOPs, SLAs, hospital protocols, and safety standards
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• Maintain productive, respectful working relationships with customers and teammates
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• Perform basic cabling pulls, terminations, and cable management
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• Support software setup and configuration
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• Apply basic knowledge of KARL STORZ OR1 Core Integration Systems
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• Work with OR1 network products and peripherals, including image capture devices
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• Properly use tools and equipment required for deployment
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• Attend required technical training (field‑based, virtual, or at designated company sites)
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• Complete required administrative work using company‑issued technology (iPhone, computer, software)
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• Submit timekeeping, expense reports, and documentation accurately and on time
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• Cost‑effectively manage travel and equipment expenses
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• Maintain current hospital credentialing and comply with all facility access requirements
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• Uphold professional conduct and company standards while onsite
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Experience & Education

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• 3–5 years of relevant experience (AV, cabling, network systems, medical devices, or similar)
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• High School Diploma or GED, or equivalent combination of education and experience
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Technical Skills

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• Basic experience with AV systems, network‑based systems, cable pulling/termination, or related technology
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• Proficient with hand tools (e.g., voltmeters, solder stations, crimp tools)
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• Strong computer skills, including Microsoft Word, Outlook, Teams, and Excel
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• Familiarity with mobile tools and applications
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Professional Skills

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• Clear, professional communication with customers and colleagues
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• Ability to adapt to changing priorities and project schedules
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• Team‑oriented mindset with a strong customer focus
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• Commitment to safety, quality, and continuous improvement
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• Willingness to learn, accept coaching, and follow established processes
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• Ability to meet and maintain all hospital credentialing requirements
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• 1–2 years of experience in an integrated OR or hospital environment
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• Basic understanding of cable termination methods (solder, crimp, compression, fiber)
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• Familiarity with various cable media (CAT5/6, fiber optic, coax, multi‑conductor, copper)
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• Experience with rack and field termination and cable dressing
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• Ability to mount AV equipment such as wall displays and speakers
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• Exposure to control systems, network devices, power amplifiers, or video systems
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• Ability to read and interpret schematics
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• Frequent walking, standing, bending, kneeling, reaching, and twisting
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• Work performed from floor level to above shoulder height
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• Lift/carry 1–35 lbs routinely; 36–100+ lbs with assistance
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• Ability to climb ladders and work at heights
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• Work in tight spaces and around sensitive medical equipment and patients
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• Push/pull wheeled equipment using up to ~50 lbs of force
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• Safety‑sensitive role within active hospital environments
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• Valid driver’s license with a good driving record
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• Ability to travel up to 80% throughout the U.S., Canada, and Mexico
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• Flexible schedule, including early mornings, evenings, or weekends as needed
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• Employment contingent upon qualification for a company corporate credit card
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• Be part of cutting‑edge medical technology deployments
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• Work in environments where your expertise directly supports patient care
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• Collaborate with highly skilled field and technical teams
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• Ongoing training and professional development opportunities
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• Strong focus on safety, quality, and continuous improvement
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If you’re ready to combine technical skill, travel, and purpose in a role that truly makes an impact,  we encourage you to apply today .

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