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Shift Leader

$16 - $20 per hour

City Bowls

Homewood, AL
DESCRIPTION

Job Overview

We are seeking an experienced and motivated Shift Leader to help guide our team in delivering exceptional açaí bowls, coffee, and customer experiences. As a Shift Leader, you will oversee daily operations during your shift, support baristas/cashiers and kitchen staff, and ensure our shop runs smoothly, efficiently, and with great energy. You will play a key role in maintaining high standards of service, product quality, and teamwork. Being able to keep up with a fast paced environment is essential! This is a positive and uplifting work environment with opportunity for growth!

Responsibilities

Lead and support baristas/cashiers and kitchen staff throughout each shift

Maintain a positive, productive, and customer-focused environment

Ensure all açaí bowls, beverages, and menu items meet quality and presentation standards

Assist with training new team members and reinforcing best practices

Manage shift flow, delegate tasks, and adjust staffing as needed

Handle customer concerns with professionalism and a solutions-oriented mindset

Oversee cash handling, register accuracy, and end-of-shift procedures

Maintain cleanliness, organization, and adherence to food-safety standards

Communicate clearly with management about shift performance, issues, and needs

Qualifications

Previous shift lead or supervisory experience required

Strong communication and leadership skills

Ability to multitask in a fast-paced environment

Reliable, punctual, and committed to creating a positive team culture

Customer-service focused with a friendly, upbeat attitude

Experience in food service, coffee, or açaí shops is a plus

What We're Looking For

A leader who leads by example - someone who can jump behind the bar, help in the kitchen, support the team, and keep the shop running smoothly. If you're passionate about great food, great service, and great teamwork, we'd love to meet you.

*Pay averages between $16-$20 after tips

REQUIREMENTS
  • Leadership Experience
  • Positive Attitude
  • Strong work ethic

City Bowls is a family-owned, Birmingham-based brand specializing in fresh, customizable, and nutritious açaí and pitaya superfruit bowls. Known for premium ingredients and a "healthy-yet-tasty" focus, we offer combinations topped with fruit, granola, and honey, often serving as a refreshing, nutrient-dense snack or meal.
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Vacancy posted 4 days ago
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