Staff Product Manager

Staff Product Manager, Kaseya Platform

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Role & Responsibilities

• Define the long-term product vision and strategy for foundational platform capabilities, including identity, entitlement fulfilment, data integration, and standardization across Kaseya's M&A portfolio
• Own the product strategy for Kaseya's unified identity layer, ensuring customer, account, and user identity are resolved, unified, and maintained as a single authoritative source of truth
• Define and drive the entitlement fulfilment model for purchased products, tiers, and add-ons to support accurate provisioning, enforcement, access control, and monetization
• Partner with billing, licensing, and commerce teams to connect customer purchases with product access across the Kaseya platform
• Act as the primary platform PM liaison to product lines, aligning stakeholders, influencing adjacent roadmaps, and ensuring architectural consistency across teams
• Establish data standards, APIs, and scalable role-based and attribute-based access models that support MSP tenant hierarchies and enterprise IT structures
• Define the platform's north star metric and end-to-end measurement framework, and lead quarterly business reviews that make progress, gaps, and business impact visible to senior leadership
• Mentor junior PMs, elevate platform product management practices, and represent the platform in executive forums with clear narratives tied to business outcomes

Required Qualifications

• 5+ years of product management experience in identity, entitlement management, fulfilment engines, data platforms, developer platforms, or runtime platforms at scale
• 5+ years of experience defining and driving platform strategy in complex, multi-product B2B environments
• 5+ years of experience working with modern architectures and partnering across business and technical teams to deliver platform capabilities
• 5+ years of experience leading cross-functional alignment and influencing product, engineering, and business stakeholders without direct authority

Preferred Qualifications

• Experience working in environments shaped by mergers and acquisitions, fragmented product portfolios, and technical debt
• Familiarity with MSP business models, IT management workflows, or cybersecurity
• Experience defining identity resolution, entitlement systems, access control models, or platform APIs across multiple products
• Track record of connecting platform investments to measurable business outcomes such as revenue enablement, reduced leakage, or improved customer experience
• Experience mentoring product managers and helping define best practices for platform product management within an organization
• Exceptional communication and strategic thinking skills, including the ability to write clear strategy documents, present to executive leadership, and lead structured decision-making

The base salary range for this job is $180,000 - $200,000 / yr. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities.

At Kaseya, certain roles are eligible for benefits and additional rewards, including annual bonus and equity, allocated based on individual impact. Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan.

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.