Installation Engineer

Job Description

DAY‑TO‑DAY / RESPONSIBILITIES

The Service / Installation Engineer will support the installation, startup, and commissioning of robotic paint and automation systems at customer sites. This role is highly hands‑on and travel‑intensive, with a long‑term growth path toward more software‑focused work after gaining system expertise.

Installation & Commissioning

• Install, startup, debug, and commission robotic systems

• Support systems through buyoff and customer acceptance

• Teach, modify, and fine‑tune robot programs and paths

Customer Support & Troubleshooting

• Provide onsite technical support and resolve customer issues

• Troubleshoot mechanical, electrical, and software‑related problems

• Deliver prompt, professional customer communication

Training & Documentation

• Train customers and internal team members on systems

• Complete required service documentation and paperwork

• Support internal groups including hotline and training teams

Project Coordination

• Coordinate with Engineering Managers, Project Managers, and project teams

• Support lab demonstrations, simulations, and reach studies

• Assist with process improvement and additional duties as assigned

Compensation:

$60/hr to $65/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Background in computer engineering, computer science, or a technical discipline with programming exposure

• Bachelor’s degree in a related technical field

• Ability to travel extensively (overnight and weekends as required)

• Valid passport

• Valid driver’s license

• Comfortable working in industrial / manufacturing environments

• Strong troubleshooting and problem‑solving skills

• Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint) • Interest in long‑term transition into software‑focused work (the manager's end goal for this person)

• Robotics integration or automation experience

• Experience with robot programming and path teaching

• Exposure to electrical, mechanical, PLC, pneumatics, or hydraulics systems

• Prior experience installing, commissioning, or servicing complex technical systems (robotics / automation preferred)