Microcomputer/Network Specialist 1

Microcomputer/Network Specialist 1

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

RECRUITMENT EXTENSION NOTICE The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

ATTENTION ALASKA RESIDENTS! The Department of Labor and Workforce Development, Division of AVTEC, is recruiting for a Microcomputer/Network Specialist 1 located in Seward! No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 18.

What You Will Be Doing: Alaska Vocational Technical Center (AVTEC), a Division of the Department of Labor and Workforce Development, is recruiting for an innovative, motivated, and proactive Microcomputer/Network Specialist who will be responsible for providing hands-on system administration support, system maintenance, and operations support of AVTEC’s Windows and Linux servers and related infrastructure. The incumbent will build, configure, and troubleshoot software and hardware enhancements, application deployments, and infrastructure upgrades, manage virtual servers, and integrate automation processes. Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure to keep up with the IT business needs of AVTEC. Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures over multiple operating systems. Assists with desktop and help desk support efforts as needed.

Our Mission, Values, and Culture: The Alaska Vocational Technical Center (AVTEC) trains Alaskans for work in the trades. Our motto is "start a career in less than a year" and the mission is to deliver flexible, accessible and affordable workforce training that is responsive to the dynamic needs of business and industry and serve Alaska's diverse communities. The mission is realized through our day-to-day operations, where staff and instructors collaborate to ensure the success of AVTEC students in completing training and securing employment post-training.

Benefits of Joining Our Team: The most significant benefit of being an employee at AVTEC is that you will work within an organization that provides better opportunities for Alaskans. As a member of the staff within a Division of the State of Alaska, you are employed by the State of Alaska and, as such, are offered paid leave accrual, retirement, and health benefits.

The Working Environment You Can Expect: AVTEC is located in Seward, a small and friendly community situated at the head of Resurrection Bay; amenities such as coffee shops, retail stores, and restaurants are all within walking distance of any AVTEC campus, and beautiful nature trails and a great walking and biking path are just steps away from the office door. The working environment and culture are friendly, flexible, and supportive.

Who We Are Looking For: We are interested in candidates who possess some or all of the following position specific competencies:

• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Technical Documentation: Knowledge of procedures for developing technical and operational support documentation.
• Database Management Systems: Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data.

To view the general description and example of duties for the position, please go to the following link:

Minimum Qualifications

Competency Based Minimum Qualifications Instructions: This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class. Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Minimum Qualifications: Any combination of education and/or experience that provides the applicant with competencies in:

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.

Equivalent to those typically gained by: Training and experience in installing new computers, printers, and other peripheral devices; loading and troubleshooting software and hardware systems, maintaining security software, and configuring network settings for workstations.

Special Note: "Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. "Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job. "Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

Additional Required Information

** PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY **

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.

DRIVER'S LICENSE REQUIREMENT Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

CLASSIFICATION STUDY NOTICE This position is currently undergoing review as a part of the IT job class study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.

DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

• A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
• A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
• Copies of college transcripts, if using education to meet the Minimum Qualifications (unofficial copies are acceptable with the name of the institution clearly visible).
• A copy of your current valid Driver's License

LEGAL EMPLOYMENT The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

APPLICATION NOTICE You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten