Office Specialist I

About This Role This position serves as a key member of the visitor experience team, supporting the daily operations of campus visits, events, customer service, and facility management. As the first point of contact for guests, the role delivers exceptional customer service by providing accurate information, answering questions, and connecting visitors with appropriate resources. The role coordinates campus and group visit logistics by welcoming visitors, tracking attendance and CRM data, organizing tour dismissals, managing event communications, and providing real-time solutions to ensure a seamless and personalized visitor experience. The position also supports large-scale recruitment events through event preparation, inventory management, materials coordination, and collaboration with campus partners such as Parking Services. Additionally, this position maintains the functionality and appearance of the Berney Family Welcome Center by overseeing office upkeep, managing shared spaces and room reservations, monitoring inventories, and coordinating maintenance requests to ensure a welcoming and professional environment for all visitors. About Us The Office of Recruitment and Admissions is committed to helping prospective students discover their path to Kansas State University while providing exceptional service through the enrollment journey. Our team recruits and supports a wide range of student populations, including first-year, transfer, online, adult, military-connected, international, and returning students, through personalized outreach, campus visits, strategic partnerships, and innovated enrollment initiatives. As part of the Division of Enrollment Management, we are a collaborative, student-centered team dedicated to expanding access to higher education, building meaningful relationships, and helping students find their place in the Wildcat Family. Whether connecting with students on campus, across Kansas, or around the world, we are passionate about creating opportunities and making a lasting impact on the future of K-State. Worksite Description This position is On-site . All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to Succeed Minimum Qualifications Requires six months of relevant experience. Requirements may be met through a combination of education and experience. Preferred Qualifications 1 year of relevant experience. Requirements may be met through a combination of education and experience. High school diploma (or equivalent). Proven experience as an administrative assistant or office assistant. Strong written and verbal communication skills to interact with visitors and campus partners. Experience with student information systems. Ability to maintain shifting priorities. Excellent skills in time management and the ability to prioritize work. Includes a high level of initiative in completing duties quickly and accurately. Sponsorship eligibility Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship Application Window Applications close on: August 25,2026 Anticipated Hiring Pay Range $13.22 - $16.52 hourly #J-18808-Ljbffr