Medical Assistant & Patient Care Coordinator

Job Description

Job Description

Description:

Specialty Medical Assistant & Patient Care Coordinator

Premier Neurosurgery

Compensation: $28.00–$32.00 per hour DOE
Job Type: Full-Time
Location: Walnut Creek

Join a Growing Specialty Practice Focused on Exceptional Patient Care

Premier Neurosurgery is seeking an experienced Medical Assistant who excels at both clinical support and patient care coordination.

This is an ideal opportunity for a seasoned healthcare professional who enjoys building relationships with patients, helping them navigate complex care plans, and serving as a trusted resource throughout their treatment journey. You will work closely with our specialized neurosurgical team to ensure every patient receives a seamless, organized, and compassionate experience from initial consultation through follow-up care.

We are building a high-touch, patient-centered practice and are looking for someone who takes pride in delivering outstanding service, anticipating patient needs, and creating confidence during what can often be a stressful healthcare experience.

What You'll Do

Patient Care Coordination

• Serve as a primary point of contact for patients before and after appointments
• Coordinate imaging, referrals, authorizations, and follow-up care
• Guide patients through treatment plans and next steps with clarity and responsiveness
• Communicate with hospitals, imaging centers, referring providers, and specialists
• Ensure a smooth and organized patient experience from first contact through ongoing care

Clinical Support

• Room patients and obtain vital signs
• Support patient registration and check-out
• Initiate referrals and enter orders
• Initiate and manage insurance authorizations, including coordination and follow-up
• Maintain accurate and timely EMR documentation
• Provide patient education and follow-up instructions
• Support physicians and clinical staff in delivering exceptional care

What We're Looking For

• 5+ years of Medical Assistant experience preferred
• Experience in a specialty practice strongly preferred (neurosurgery, neurology, spine, orthopedics, pain management, or similar)
• Outstanding communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to manage multiple priorities while maintaining a high level of patient service
• Professional, proactive, and team-oriented approach
• Commitment to delivering an exceptional patient experience

Why Join Premier Neurosurgery?

• Work alongside a highly specialized neurosurgical team
• Build meaningful relationships with patients throughout their care journey
• Be part of a growing practice focused on clinical excellence and patient satisfaction
• Collaborative, respectful, and professional work environment
• Opportunity to make a significant impact on the patient experience

Apply

Please submit your resume along with a brief note describing your experience in specialty care and what interests you about this opportunity.

Equal Opportunity Employer Statement
Premier Neurosurgery is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, age, or any other status protected under California or federal law.

Compensation will be based on experience

Pay Scale/Ranges:

$28.00-$32.00/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

Requirements: