Receptionist

ReceptionistThe Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties.The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.Some nights and weekend shifts will be required. Schedule discussed during interview.Benefits:Medical- 4 plans (BCBS)DentalVisionTerm LifeCompany-paid Term LifeSTD/LTDAccident indemnity riderPTO / Sick days (annually)401(k) with an employer matchEmployee Assistant ProgramFMLA / Maternity/Paternity LeaveBereavement LeaveEssential Functions:(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)Duties & Responsibilities:Manages inbound switch board telephonic inquiries and routes calls accordinglyMeets and greets all clientele in a warm, sincere, and helpful manner (Take out service)Routes customers to the appropriate department or point-of-contact within the dealershipCoordinates questions and issues with appropriate department personnelAssists with problem resolution as requiredProvides administrative back-up to various dealership departments as neededHandles multiple tasks concurrently with frequent interruptionsAdhere to all company policies, procedures and safety standardsPerform other duties as assignedPhysical Demands:Sitting: Remaining in the seated positionStand: Remaining on one’s feet in an upright position at a workstation without moving aboutWalking: Moving about on footLifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulderPushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back musclesKneeling: Bending legs at knees to come to rest on knee or kneesCrouching: Bending body downward and forward by bending legs and spineReaching: Extending hand(s) and arm(s) in any directionHandling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gearsFingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handlingFeeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertipsTalking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quicklyHearing: Perceiving the nature of sounds by earNear Vision: Clarity of vision at 20 inches or lessVisual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eyeColor Vision: Ability to identify and distinguish colorsField of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given pointEnvironmental Conditions: Exposure to...Moving mechanical partsNon-Climate controlled conditionsWet and/or humid conditionsHigh, exposed placesNoiseVibrationWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.