Clinical Research Manager

POSITION SUMMARY To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by being a member of the Nursing Management Staff, the Oncology manager is delegated the authority and autonomy for assessing all planning and directing of functions to include evaluating patient care in both the outpatient Oncology practices and the infusion centers. Additional functions include participation in the development of policies and procedures for the Department, implementation of Health First policies and objectives, interview and selection of personnel, budget preparation, cost‑effective operations, scheduling and assignment of personnel, complete employee performance appraisals, quality improvement activities, counseling and disciplinary actions as needed, and serving as a clinical and professional role model to staff, contributing to their professional growth and development. RESPONSIBILITIES Associate supports engagement through adherence to the I‑CARE commitments. QUALITY / NO HARM Maintains current knowledge and skill in clinical practice and management. Attends 10 hours of continuing education programs per year related to clinical knowledge. Attends 10 hours of continuing education programs per year related to management practice. Identifies and plans for development needs of the staff. Is responsible for coordination and implementation of staff orientation. Assists employees in establishing educational goals for improvement of their clinical skills and personal career goals. Initiates or assists with planning, presentation, and evaluation of continuing education programs for unit staff. Conducts monthly unit meetings with quality assurance issues addressed. Keeps minutes of staff meetings and makes these available to all staff not in attendance. Facilitates the development of unit objectives in accordance with measurable goals in areas of quality improvement with monthly reports. Participates in the development of policies and procedures in the patient care area. Ensures unit compliance with guidelines of accrediting and regulatory agencies, unit standards of care and best practices, and organization policies and procedures. Selects staff with qualifications appropriate to the needs of the unit. Clinical standards are met within three months of employment. Appropriate certifications are attained within six months of hire (ONS Chemo/biotherapy certification). Conducts disciplinary conferences for individuals violating policy or procedure, or whose actions necessitate corrective action. Documents individual counseling and disciplinary actions with employees at all times. Conducts timely and periodic performance appraisals based on pre‑established standards. Ensures education of associates and compliance with quality indicators and core measures. Serves as a professional role model and mentor to motivate, develop, recruit and retain future nursing leaders. STEWARDSHIP Assists in the development of the annual budget for the office setting and infusion centers to include personnel, operational and capital needs. Operates the unit within the budget by monitoring the budget monthly and is responsible for assisting in the completion of a variance report as indicated. Processes requests with justification for additional unit needs outside of established budgets to the Department Director. Promotes cost‑effective unit operations. Monitors and orders unit supplies/pharmaceuticals and equipment, maintaining adequate inventory to meet departmental needs. Ensures all equipment on the unit is operable and safe. Assumes accountability for all unit activities. Reviews or oversees the review of daily fee tickets prior to posting for accuracy to minimize claim rejections. Remains up‑to‑date on CMS and other payer requirements for prior authorization/pre‑certification/pre‑determination. Prepares and adjusts staffing plan based on unit census and acuity on a daily basis. Schedules are completed on time and in compliance with approved staffing plan. Serves as a role model for all unit staff by setting an example of high standards in conduct, attitude and performance, and patient/family relations. Ensures compliance with budget expectations and corporate financial goals. CUSTOMER EXPERIENCE Responsible for patient satisfaction as evidenced by positive patient satisfaction scores for office setting and infusion centers. Contributes to the patient experience as evidenced by positive patient satisfaction scores and/or written compliments by patients or others, and by consistent performance in a team environment. Oversees case managers to assist with clinical interpretation of patient needs and assists with finding resources to improve the patient experience. Ensures compliance with all patient safety goals. Serves as a professional role model and mentor to motivate, develop, recruit and retain future nursing leaders. Maintains an environment conducive to optimum safety for patients, visitors and staff. PHYSICAL DEMANDS Must have visual acuity and hand‑eye coordination to perform clinical tasks. Must have corrected vision and hearing within normal range. Must be able to lift, turn, pull, push or ambulate patients/equipment up to 90% of the assigned shift. Must be able to lift up to 40 pounds unassisted up to 33% of the assigned shift. Must be able to stand, walk, bend and stoop up to 90% of the assigned shift. Potential for exposure to biohazardous waste and known or unknown diseases. MENTAL DEMANDS Must have ability to display and promote the nine commitments of service excellence. Must have ability to listen well and analyze needs from various ages and levels of education. Must have ability to access, interpret data and educate members of the healthcare team, patients and significant others of various ages. QUALIFICATIONS Education: BSN and/or related management degree OR 10+ years as RN with management experience highly recommended. Must have knowledge of Florida Nurse Practice Act, ONS Standards and requirements of all applicable regulatory agencies. Licensure: Current Florida RN license or endorsement. Certification: Must hold current AHA BLS Healthcare Provider Completion Card; OCN certification preferred; ONS Chemotherapy/Biotherapy Certification within six months of start date. Experience: Minimum five years acute care clinical experience preferred; previous nursing management experience preferred; meets all qualifications required in RN job description. Sound organizational skills, including time management and problem solving. Highly developed communication skills, verbal and nonverbal. Maintains professional competencies by attending continuing education programs and participating in professional organizations. Basic computer skills utilizing the Windows environment. Language: Must be able to speak, understand and write instructions in English. BENEFITS Schedule: Full‑Time Shift Times: 8:00am – 5:00pm Paygrade: PG‑43 ABOUT HEALTH FIRST: At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages and respects the diverse voices of our associates. We know through experience that different ideas, perspectives and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, this fuels our innovation and connects us closer to our associates, customers and the communities we serve. #J-18808-Ljbffr