Patient Service Specialist
$20 per hourTEKsystems
Patient Service Specialist Location: Northfield, NJ Schedule: Full-Time | Onsite (40 Hours/Week) No Weekends Are you passionate about helping patients and providing exceptional customer service? We are seeking a Patient Service Specialist to join a busy healthcare clinic in Northfield, NJ. This role is ideal for someone with medical office experience who enjoys working directly with patients, managing administrative responsibilities, and contributing to a positive patient experience. Due to the high patient volume at this location, candidates with prior healthcare, medical office, insurance, or workers' compensation experience are strongly preferred. What You'll Do
- Greet and register patients upon arrival
- Explain visit expectations and assist patients with check-out and follow-up scheduling
- Schedule appointments in person and over the phone
- Verify insurance eligibility, obtain authorizations, and manage payer approvals
- Collect co-pays and process patient payments accurately
- Prepare and review patient intake paperwork
- Educate patients on financial responsibilities and insurance coverage
- Communicate with attorney offices, insurance carriers, translation services, and internal teams
- Maintain accurate patient records and documentation
- Support quality assurance initiatives and compliance standards
- Maintain a clean, organized, and professional office environment
- Previous healthcare, medical office, patient registration, front desk, or patient services experience
- Understanding of insurance verification, authorizations, payers, and patient financial responsibility
- Strong customer service and interpersonal skills
- Ability to professionally handle difficult or emotional patient interactions
- Comfortable navigating a desktop computer and Microsoft Office applications
- Experience answering and managing a multi-line phone system
- Strong attention to detail and organizational skills
- Workers' compensation experience
- Knowledge of insurance claims and authorization processes
- Medical terminology knowledge
- Prior experience in physical therapy, medical practice, outpatient clinic, or healthcare administration settings
- Microsoft Word, Excel, Outlook, and PowerPoint
- Typing speed of 40+ WPM
- Basic bookkeeping and accounts receivable knowledge
- Proficiency with office equipment including printers, copiers, and fax machines
- Monday: 7:00 AM - 7:00 PM
- Tuesday: 8:00 AM - 1:00 PM
- Wednesday: 7:00 AM - 7:00 PM
- Thursday: 8:00 AM - 5:00 PM
- Friday: 7:00 AM - 12:00 PM
- Patient-focused mindset
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Professional and compassionate demeanor
- Team-oriented attitude with the ability to work independently when needed
$19 - $22 per hour
Overview When patients enter our outpatient physical therapy center in Northfield, we want them to have an exceptional experience... ...starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of...SuggestedFull timeWork at officeDay shiftAfternoon shiftWeekday work$20 - $24 per hour
...from 7:00am-7:00pm (Two evening shifts required) Compensation $20-$24 hourly depending on years of experience Position Patient Service Specialist Employer Kessler Rehabilitation Center About the Role At Kessler, we take pride in creating an exceptional patient experience...SuggestedHourly payWork at officeAll shiftsMonday to FridayShift workAfternoon shiftEarly shift- ChenMed is seeking a customer service oriented individual to operate in a call center environment, handling inbound and outbound calls for patient scheduling and general inquiries. You will document interactions using web-based tools and escalate issues per department...Suggested
$20 per hour
...Patient Service Specialist Location: Northfield, NJ Schedule: Full-Time | Onsite (40 Hours/Week) No Weekends Are you passionate about helping patients and providing exceptional customer service? We are seeking a Patient Service Specialist to join a busy healthcare...SuggestedFull timeContract workTemporary workWork at office$19 - $21 per hour
...Patient Service Specialist Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced facility! Summary : The Patient Service Specialist performs a wide variety of medical front office duties while...SuggestedFull timeWork experience placementFlexible hoursNight shift$24.3 - $30.51 per hour
...Patient Services Specialist I The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors' practices...Hourly payFull timeWork at officeLocal area$27.42 - $33.81 per hour
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$43.7k - $62.48k
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