Director, Management Consulting - Healthcare

Job Summary:The Management Consulting Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.In this role, the Director is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The Director is responsible for ensuring exceptional client service and high-quality engagement deliverables. The Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The Director is also expected to spend a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals. In addition, the Director will work with Practice Leaders to help build and expand services related to core market offerings of the practice.Job Duties:Business Development:Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunitiesLeads BDO pitch team for middle market and selective large and global company opportunitiesCollaborates with pitch team in responding to new business inquiriesCross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)Assists with the expansion of Management Consulting offeringsIdentifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadershipWorks closely with the practice leadership to manage marketing and business development activities within practiceOversees the development of draft proposals and reports, and completes research, when neededDevelops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the professionWorks closely with MC leadership to refresh marketing materials and website content, when neededCollaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospectsEngagement Project Leadership:Drives professional, exceptional, high quality client serviceOversees, guides and mentors managers and staff on professional client service delivery excellenceTakes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partnerServes as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identifiedEnsures the development of efficient and effective project plans and project controlsEvaluates and recommends alternative courses of action and potential solutions to achieve best result for clientEnsures client service team appropriately analyzes client’s performance through financial results, KPIs and market growthEnsures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunitiesOversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possibleEnsures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as neededDirects multiple client engagements and underlying economics to ensure engagement metrics are achievedIdentifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industryIdentifies, grows and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposesFosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staffOther duties as requiredSupervisory Responsibilities:Supervises the workload of MC Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MC Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional developmentDelivers periodic performance feedback and completes performance evaluations for MC Senior Associates and Associates in accordance with Firm guidanceActs as mentor to MC Managers, Senior Associates and Associates, as appropriateActs as a leader and projects a professional, positive attitude toward client and firm personnelQualifications, Knowledge, Skills and Abilities:Education:Bachelor’s degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred OR seven (7) or more years of Management Technology Advisory Services experience, requiredMBA, preferredExperience:A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, requiredPrior significant supervisory experience, requiredPrior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, requiredPrior experience performing process reviews, systems reviews, and reviews of application effectiveness, preferredPrior experience assessing, selecting, designing and implementing technical solutions, preferredPrior experience working within a national consulting organization, preferredPrior experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferredLicense/Certifications:PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferred Software:Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferredProficiency MS Visio for Process Analysis, preferred Familiarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferredOther Knowledge, Skills & Abilities:Excellent verbal and written communication skills, including the ability to review work product developed by othersWillingness to go above and beyond to provide superior work product while meeting engagement deadlines -- Superior analytical skills, including ability to identify issues and anomaliesSolid organizational skills, especially ability to meet project deadlines with a focus on detailsAbility to successfully multi-task while working independently or within a group environmentProven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to effectively manage a team of professionals and delegate work assignments as neededAbility to build and maintain strong relationships with internal and client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnelExecutive presence and ability to act as primary contact on assigned engagementsAbility to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firmAbility to collaborate with partners and managers within other service lines and industries, as well as Advisory leadersSuperior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutionsCapable of working in a demanding, deadline driven environment with a focus on details and accuracySolid project management skills Solid grasp of general IT solution development and control concepts (leading practices)Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgetingExecutive presence to act as primary contact for clients while preparing and presenting to clients and potential clientsCapable of resolving complex business issues and proactive problem solvingBuild and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as neededIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.National Range: $160,000 - $230,000 Maryland Range: $160,000 - $230,000 NYC/Long Island/Westchester Range: $160,000 - $230,000 At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!*Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vetsClick here to find out more!Full timePosting Date: 2026-09-28