Customer Service Office Person

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Title: Customer Service Representative
At Kitsap Garage Doors, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. You'll be the voice of Kitsap Garage Doors—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. Deliver top-notch service with a positive, empathetic, and professional approach.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
1+ year in a customer service role (bonus points if it's in home services or tech!)
High school diploma or equivalent.
Hands-on training and mentorship to help you shine.
A chance to build a career with a growing, respected local company.
This position is based in our Sequim, WA office—where great things are happening every day.
Benefits - Health, Vision, Dental, PTO, Holidays, 401k and matching
You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
In compliance with the Americans with Disabilities Act, Kitsap Garage Doors may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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