Collector II

Join Our Growing Organization

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Title: Collection Specialist

Office Location: Abilene, Texas, United States

Scope/Contacts:

The incumbent has frequent contact with customers, and some contact with other departments. Customer contact is primarily by telephone, and by written correspondence. Results of work are spot-checked and physical effort required is average.

Essential Functions:

• Must be able to learn Bank Collecting procedures and related state and federal laws.
• Must be firm, but fair, with delinquents and provide assistance in handling financial responsibilities.
• Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures.

Minimum Qualifications:

• High school graduate or equivalent.
• Twelve months experience in collection, lending, banking, administration or outbound calls.
• Bank lending/loan operation experience is preferred.
• Must have excellent interpersonal and communication skills, flexibility, dependability, self-motivated, and a sense of urgency.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)