Director of Revenue Cycle Management

We are currently seeking a Director of Revenue Cycle Management to lead the revenue cycle function for our growing specialty physician practice management group. This is a remote role supporting practices across the country. The ideal candidate will have a proven track record of effectively managing the entire revenue cycle of a multi-site medical group - including billing, coding, collections, accounts receivable, managed care relationships, and financial analysis - and will bring strong vendor management and people-leadership skills to a role that currently has no direct reports but carries heavy functional oversight of Practice Billing Managers across the network.


What Makes Us Different?


Parallel ENT & Allergy is a leading practice management services organization serving private ENT, allergy, and audiology practices. We work tirelessly to provide our partners with access to world-class management solutions - including human resources, recruiting, marketing, finance and accounting, payroll management, and information technology.


RESPONSIBILITIES
• Oversee the revenue cycle processes for multiple specialty practices throughout the US, including billing, coding, collections, accounts receivable, and financial analysis.
• Provide strong functional leadership and heavy oversight to Practice Billing Managers across the organization, setting expectations, coaching performance, and driving accountability despite the absence of formal direct-report authority.
• Develop policies, procedures, and metrics to ensure the efficiency and consistency of revenue cycle operations across all practices.
• Analyze and monitor the financial performance of medical practices, including key performance indicators for billing and coding accuracy, denials, and accounts receivable.
• Collaborate with the executive team to develop and implement strategies to optimize the revenue cycle.
• Own key managed care and payer relationships, ensuring appropriate reimbursement, timely collections, and alignment between billing practices and contract terms.
• Serve as the primary point of contact and owner for RCM-related vendors - including clearinghouses, outsourced billing/coding partners, and collections agencies - negotiating contracts and holding vendors accountable to agreed-upon performance metrics.
• Maintain up-to-date knowledge of billing rules, procedures, and regulations to educate staff and ensure compliance with applicable laws and regulations.
• Review and provide recommendations for the continuous improvement of existing revenue cycle management systems and procedures.
• Support the due diligence process for potential acquisitions.
• Develop and implement training programs to ensure staff compliance with best practices.
• Regularly report on the performance of the revenue cycle function and provide insights to leadership.


QUALIFICATIONS
• Bachelor's or Master's degree preferred in Healthcare Administration, Business Administration, or related field.
• 7 to 10 years of experience in Revenue Cycle Management, including experience in specialty practice management; prior experience in a multi-site MSO or physician practice management environment strongly preferred.
• Strong understanding of ICD-10 codes, CPT codes, and other coding guidelines.
• Knowledge of Medicare, Medicaid, and commercial payer reimbursement methodologies, including managed care contracting fundamentals.
• Demonstrated experience owning and managing external vendor relationships, including contract negotiation and performance accountability.
• Excellent analytical, critical thinking, and problem-solving skills.
• Strong project management skills with the ability to multitask and meet deadlines.
• Proven leadership skills, including the ability to lead, influence, and hold accountable teams and individuals without direct reporting authority.
• Strong communication and presentation skills; comfortable operating in a remote, cross-functional environment.


We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.