Assistant Team Lead for Luxury Sun Spa

Job Description

Job Description

Join Soleil Tans as an Assistant Team Lead 

Soleil Tans is a leader and innovator in the sun spa industry.

Our mission is to ensure that the time our guests spend in our spa is the best part of their day. We achieve this by offering exceptional customer service, helping guests choose the right services or memberships, and maintaining our spas and equipment in pristine condition.

Position: Part-Time Assistant Team Lead

Commitment: 12 - 20 hours per week, including weekends.

Compensation:

• Starting Pay: $18 per hour
• Guaranteed Raise: $20 per hour within one year of completing our training and certification program.
• Bonuses: Earn an additional $1-$4 per hour worked through our generous sales bonus program.
• Tips: Assistant Team leads and staff earn tips, with an average of $100 per month.
• Paid Training: Customer service and sales training are provided to help build a diverse professional skillset.

Your Role:

• Deliver the Best Guest Experience: Ensure that every guest leaves feeling like we were the best part of their day.
• Exceed Sales Targets: Drive sales by selling memberships, preventing cancellations, upselling services, and recommending products. Lead your team to do the same.

Essential Job Functions:

• Drive sales by coaching Spa Consultants on our 5-step sales method.
• Provide exceptional customer service, ensuring guest satisfaction.
• Assist with managing staff schedules and providing coverage when needed.
• Support payroll processing as necessary.
• Enforce company processes and policies to improve customer service and sales performance.
• Ensure compliance with safety standards, legal regulations, and industry practices.
• Assist with financial goals through effective scheduling and purchasing.
• Maintain cleanliness and equipment upkeep (including re-lamping).
• Ensure proper opening and closing of the store with adequate staffing.
• Manage inventory, restocking, and supply orders as needed.
• Contribute to marketing and advertising efforts.
• Uphold the Soleil Tans brand in all public and employee relations.
• Attend leadership meetings and mandatory company meetings.

Requirements:

• At least two years of proven sales/retail experience.
• Availability for 20+ hours per week, including weekends.
• Strong organizational and time-management skills.
• Self-motivated and hands-on, willing to do whatever it takes to succeed.
• Excellent communication skills with the ability to motivate staff.
• Proficient in Microsoft Office Suite and Google Applications.

Perks:

• Starting Pay: $18/hour, guaranteed to increase to $20/hour within one year.
• Bonuses & Tips: Earn additional income from bonuses and tips.
• Paid Time Off: Enjoy time off as part of your benefits.
• Free Memberships: Free Luxury All membership for you and discounted memberships for friends or family.
• Free Gym Membership: Stay active with a free gym membership.
• Growth Opportunities: Potential for advancement within the company.
• Flexible Schedules & Team Environment: Work in a fun, supportive environment.
• Exciting Contests and Incentives.

09/15/24