Counter Sales Associate

Inside Sales Associate

The Inside Sales Associate position assists customers in providing product information, recommendations, processing transactions, and maintaining a clean and organized store environment. The Inside Sales Associate role will involve working closely with customers, contractors, and other store team members to ensure a smooth shopping experience and promote customer satisfaction. Responsibilities/Essential Functions include:

• Develop a general understanding of the construction materials, tools, and equipment available in the store.
• Assist customers in locating products, check inventory availability, and accurately process sales transactions using the store's point-of-sale system.
• Handle cash, credit card, and other payment methods efficiently.
• Greeting customers in a friendly and professional manner, assist them with product inquiries, provide recommendations based on their needs, and address any concerns or questions.
• Organize incoming merchandise shipments.
• Ensure displays are adequately stocked, labeled, and visually appealing.
• Maintain a clean, safe, and organized store environment by regularly tidying shelves, aisles, and displays.
• Monitor and report any maintenance or safety issues to the appropriate personnel.
• Assist with weekly inventory cycle counts ensuring accurate on hand and stock levels.

Qualifications & Requirements:

• Education and Work Experience: High school diploma or equivalent qualification. Previous experience in customer service or retail environment is preferred. Previous experience with construction tools and equipment is preferred.
• Skills, Knowledge, and Abilities: Strong communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Ability to lift up to 50 pounds at a time and to walk and stand for extended periods of time. Basic computer skills for operating the point-of-sale system and accessing product information. Flexibility to work rotating Saturday schedule (as applicable to the store location).