Service Desk Supervisor: Lead ITIL Operations & FCR
Markel Corporation
Markel Corporation in Richmond, VA is hiring a Service Desk Supervisor responsible for overseeing the service desk team and ensuring effective operations. The ideal candidate will have a background in IT service management, a focus on customer service, and proven leadership skills. They will manage daily workflows, utilize ITIL best practices, and support team development. Markel offers comprehensive benefits, including health insurance, 401(k) with matching, and opportunities for professional growth. #J-18808-Ljbffr Markel Corporation
$55k - $68k
...overall programmatic information technology needs for the Savannah River Ecology Lab (SREL). The manager will maintain the efficient operation of the SREL computer network, support staff, and facilitate IT hardware and software procurement and integration....OperationsFull timePart timeMonday to Friday- ## Supervisor Service DeskSolliciterenlocations: Richmond... ...Markel Service Desk is a critical component... ...the day-to-day operations of our service... ...) with a focus on ITIL best practices. The... ...call resolution (FCR), and improving day... ...supervising staff, leading teams, or coordinating...OperationsFull timeWork at officeWork from home
$80k - $85k
...The Financial Markets Global IP Desk will contribute to the success... ...Markets infrastructure and services by raising service incident tickets... ...on a rotating schedule Operation Readiness, final checks for project... ...routers and switches. ITIL Certification Experience with...OperationsWork experience placementWork at officeNight shift- ...maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly-sensitive information and need to... ...skillsets ~ Monthly salary (based off pay grade and time in service) ~ Housing and meal allowance for full-time Soldier ~30 days...OperationsFull timePart timeImmediate startRelocation package
- ...Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a... ...written recommendations to ensure customer operations are performing at optimal levels.Actively...Operations
$81.2k - $121.7k
...Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a... ...written recommendations to ensure customer operations are performing at optimal levels. Actively...OperationsHourly payMinimum wageLocal area$23 - $33 per hour
...user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.... ...Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (...OperationsFull timeMonday to FridayNight shiftRotating shiftWeekend work- ...two (2) years of related experience (e.g., experience providing services to victims, trauma-informed programming, experience working... ...specifically Microsoft Word, Excel, Outlook and SharePoint. Be able to operate a Personal Computer (PC) with common/standard business software...OperationsFull timeWork at officeLocal areaMonday to FridayNight shiftDay shift
$55k - $60k
...ll Be Doing: Job Summary: The Contact Center Supervisor plays a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations related to prior authorization services for healthcare companies. This role is essential...OperationsFull timeImmediate startWork from homeFlexible hours$80k - $85k
..., while ensuring high levels of customer service quality and availability. This includes the... ...and systems necessary for agency operations. This includes planning, monitoring, and... ...equivalent work experience. Certification in ITIL. Contact Information Name: OAG Recruitment...OperationsWork experience placementWork at office$120k - $140k
...experienced mortgage sales leader to build and lead our Consumer Direct loan officer team.... ...Manager will build the team and the operating discipline that converts those leads. The... ...Cost mortgage lets loan officers compete on service and speed rather than rate alone....OperationsDaily paidFull timeWork at officeLocal area$62.6k - $132.4k
...Job Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of... ...future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions...OperationsTemporary workImmediate startFlexible hours- ...’s Wholesale Club, Inc. is seeking an Assistant Club Manager in Merchandising to lead department operations and drive performance. You will oversee staffing, inventory, and member service, ensuring adherence to safety and GOLD standards while coordinating with Club Manager...Operations
- ...LHH is seeking an experienced HR & Office Operations Manager to oversee day-to-day human resources functions while supporting efficient... ...recruiting, employee support, benefits administration, compliance, and leading administrative and operational accounting processes. On site....OperationsFor contractorsWork at office
$16 - $35 per hour
Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...OperationsHourly payFull timeShift workNight shiftAfternoon shift- ...Service Delivery Manager Location: Richmond, VA The Service Delivery... ...for Retail, accountable for operational stability, SLA adherence, and... ...critical incidents. Lead major incident bridges, driving... ...critical environments. Strong ITIL Incident, Major Incident, and...Operations
$104k - $166k
ResponsibilitiesPeraton is seeking a Continual Service Improvement (CSI) Manager to lead process and quality improvement... ...will have experience implementing ITIL-based processes, managing quality... ...Critical thinking, independent operation, and strong personal accountability...OperationsContract workShift work$20k
...policies and procedures, a positive member service experience, Grand Opening Look Daily (... ...deliver results consistently. The AMIT leads audit compliance efforts, drives collaboration... ...and training to ensure food safety and operational excellence.This role also serves as...OperationsWeekly payDaily paidFull timeTraineeshipSeasonal workRelocation packageFlexible hoursShift work- ...administrative, client-facing, and operational skills Mission-driven culture rooted in faith and service Hands-on experience with... ...operations, including scheduling, front desk functions, and administrative... ...requirements Experience leading or coordinating administrative...OperationsWork at office
- ...Agency in Richmond, VA seeks a Supervisory Customer Relationship Specialist to lead a CRM cell within the Customer Operations Directorate. The role oversees order processing, customer service actions, and the rollout of innovative logistics solutions to improve customer...OperationsRemote jobFull time
- ...position will fully implement and manage the operation and administration of projects. All... ...defined limits of authority and consults supervisor on other decisions. + Career Path:... ...PROJECT MANAGEMENT FAMILY - CORE Leads all aspects of the company's safety culture...OperationsContract workFor subcontractor
$20 - $33 per hour
...ply, coatings, and other forms of low-slope roofing systemsSafe operation of tools of the trade (hand tools, power tools etc.)Follow... ...handle at least 50 lbs.Effective communication with foremen, supervisors, and other WTI and Tremco employeesJob Requirements:Commercial...OperationsHourly pay- ...Job Description If you have sales experience in automotive, service, real estate, furniture or even retail sales, we want you! Haley... ...by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements Maintain currency with...Operations
- ...sales through field prospecting, referrals, leads, target marketing, direct contact, and... ...demonstrate the Company's Sales Process. o Service customer service calls or refer to... ...visits as needed. o Promptly report any operation issues in setting up a new piece of business...Operations
- ...contract staff, focusing on profitability and quality contractors. The role includes client meetings, reporting, conflict resolution, and service duties. Base salary ranges from $54,000 to $60,000 with a $2,000 annual bonus, plus medical, dental, vision, and 401k benefits. #J...OperationsContract workTemporary workFor contractorsWork at officeLocal area
- ...in Richmond, Virginia. Our current portfolio of dealerships includes Cadillac, Chevrolet, Nissan, Toyota, and Volkswagen. We also operate three high volume Collision Repair Centers and a Used Car operation. This is an exciting opportunity for someone looking to join a...OperationsWork at office
- ...manager, you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and... ...clean driving record Leadership experience in any form Customer service experience Ability to work a variety of shifts Work Environment...OperationsStart working todayImmediate startShift work
- ...clinics are focused on providing health care services to the minority populations, that don't... ...financial goals, and the overall study operations. The study coordinator also... ...priorities as discussed quarterly with direct supervisor Managing daily site operations....OperationsWork at officeLocal area
$50k - $55k
...expect to use your skills to track sales leads, coordinate quotes, provide data and... ...regards to the way they procure product and services. Bunzl thrives through digital execution... ...for customers.Ensures smooth day-to-day operations and assists in implementing sales...OperationsWork experience placementLocal area- ...Shift We are seeking an experienced and detail-driven Business Office Manager (BOM) to oversee the financial and administrative operations of our facility. This role is critical to ensuring accurate billing, strong cash flow, regulatory compliance, and positive relationships...OperationsFull timeWork at officeDay shift
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