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Service Desk Supervisor: Lead ITIL Operations & FCR

Markel Corporation

Markel Corporation in Richmond, VA is hiring a Service Desk Supervisor responsible for overseeing the service desk team and ensuring effective operations. The ideal candidate will have a background in IT service management, a focus on customer service, and proven leadership skills. They will manage daily workflows, utilize ITIL best practices, and support team development. Markel offers comprehensive benefits, including health insurance, 401(k) with matching, and opportunities for professional growth. #J-18808-Ljbffr Markel Corporation

Vacancy posted 1 day ago
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