Aftermarket Account Manager

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Stant is hiring an Aftermarket Account Manager for North America.

Company Overview: Stant is a global leader in innovation, design, engineering, and manufacturing of thermal, fuel-vapor management, and battery electric cooling products. Stant operates primarily in the automotive and industrial industries, with key global customers such as General Motors, Stellantis, Toyota, Volkswagen, Detroit Diesel, etc. Stant has global facilities in North America, Europe, and Asia Pacific. Stant's corporate headquarters is in Rochester Hills, MI.

Aftermarket Account Manager Key Functions:

• Serve as the primary commercial interface between Stant and aftermarket distributor customers, retailers, and e-commerce partners.
• Cultivate new customers and business opportunities across aftermarket channels, including warehouse distributors, buying groups, and independent resellers.
• Schedule regular customer meetings, sales touchpoints, and performance reviews to strengthen partnerships and drive growth.
• Promote Stant's aftermarket solutions in every customer and industry interaction, reinforcing our brand, quality, and value proposition.
• Build strong, trust-based relationships with customers to drive long-term loyalty and revenue growth.
• Collaborate with engineering and product management to identify new opportunities and ensure our offerings meet aftermarket demand and industry trends.
• Drive new business opportunities, including RFIs, RFQs, and exclusive distributor agreements.
• Utilize Salesforce CRM to manage your sales funnel, track customer engagement, and execute sales strategies.
• Lead and influence pricing strategies, ensuring competitive positioning while achieving gross profit targets.
• Work closely with operations, logistics, and supply chain teams to ensure product availability, optimal inventory levels, and efficient distribution.
• Meet revenue growth and profitability goals on a monthly, quarterly, and annual basis.
• Secure and maintain all NDAs, contracts, pricing agreements, and program documents for each customer.
• Obtain and efficiently convey the voice of the customer to Stant leadership to ensure strong market responsiveness and high customer satisfaction.

Qualifications:

• Minimum of 5 years in a commercial role within the automotive aftermarket or a related industry.
• Experience with aftermarket distributor sales or wholesale account management.
• Strong knowledge of aftermarket pricing models, distribution channels, and competitive landscape.
• Bachelor's degree in business, marketing, or engineering (or equivalent experience).
• Experience in account management, sales, or business development within the aftermarket automotive industry.
• Manufacturing and supply chain knowledge, including:

o Plastic and rubber injection molding o Stamping and metal forming o Packaging and shipping logistics o Inventory management and demand forecasting

• Experience working with distributors, retailers, and e-commerce platforms.
• Proficiency in Salesforce CRM or similar customer relationship management tools.
• Must demonstrate outstanding communication skills, including presentations, negotiations, verbal, and written communication.
• Must exhibit strong analytical, problem-solving, and strategic thinking skills to drive growth in the aftermarket sector.
• Must be self-motivated, results-driven, and able to build long-term customer relationships.
• Travel requirement: ~20-30%