Bank Teller - Full Time - Customer Service

Floating Teller, Oak Harbor, OH - Full-time Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're

Helping Good People Make Good Decisions ! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers.

Responsible for providing an exceptional, professional and courteous customer experience while processing a wide variety of transactions. Accurately processes transactions following established policies, procedures and compliance. Consistently utilizes knowledge of CCB products and services to actively identify customer solutions and opportunities to refer to other team members or business partners for outreach.

Candidates will be matched with a home base Banking Center closest to their residence.

Monday - Friday 8:15 a.m. - Saturday Rotations 8:45 a.m. - Professionally and accurately processes a wide variety of transactions in accordance with bank policy # Completes and follows up with customer requests including, COA, On-line/Telebanc enrollment, debit card issue or replacement, auto transfers, direct deposit requests, check orders, stop payments, etc. # Utilizes product knowledge to identify and refer customer solutions. #Travels to offices to cover for vacations and illness. # Engages in peer to peer coaching and assists peers as needed to ensure an exceptional customer experience. # Responsible to complete, scan, and balance teller work as required at the banking center and keeps personal work area organized. # Professionally handles customer complaints and seeks appropriate resolutions. # Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Completes assigned compliance training essential to job function. # A high school diploma or equivalent # No prior banking experience required, but preferred # Good computer skills and willingness to learn software updates and new packages # Working knowledge and understanding of bank products with proficiency in explaining,

administrating and referring customers # Position requires travel

to various banking centers including

Port Clinton, Curtice, and Oregon # Fair, competitive salaries evaluated against benchmarked data on a normal basis ~ Comprehensive benefits package including Medical, Dental, and Vision insurance ~Bank provided Group Life Insurance, Short-Term and Long-Term Disability Programs ~ Vacation, paid federal holidays, and additional PTO ~ A community-based, hometown culture ~