Customer service work from home

Customer Service Ecommerce

Customer service ecommerce

Servicing individuals with order needs through email, inbound calls, and chat- Order entry for client needs- Processing returns- Looking up orders and giving details on where the order stands in the shipping process.

Company Profile

A call center for footwear. Brands include, Sperry, Keds, Chaco, and many more.

What's in it for you?

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer service ecommerce Details:

• Temporary position
• $ 15.00 / hour
• Full Time work available
• Second Shift ( Sunday through Saturday from 12:00pm to 09:00pm )

• - Servicing individuals with order needs through email, inbound calls, and chat
• - Order entry for client needs - Processing returns
• - Looking up orders and giving details on where the order stands in the shipping process
• - Client provides 4 weeks of training. Training schedule is M-F 8am-5pm. Once training is complete, associates will go to assigned 2nd shift schedule.
• - 2nd shift schedules are Tuesday-Friday 12p-9pm & Saturday 9a-6p or Sunday 9a-6p & Monday-Thursday 12p-9p.

Customer service ecommerce Qualifications:

• - Minimum of 6 months of customer service experience is required
• - Knowledge of computers and phones
• - Must complete skills testing and have passing scores.
• - Must be able to type 40 words per minute or faster
• - Must be able to provide an updated resume
• - Must be available for an interview over Zoom
• Must Live within 40 miles of the Richmond IN Elwood staffing office.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Elwood Staffing Services, Inc.