Front Desk Agent - Fairfield Inn Jeffersonville

Job Description

Job Description

We seek a cheerful & energetic Front Desk Agent to join our team!

Punctuality and reporting to work on time are a must. You must be on time and report to work whenever scheduled.  

The hotel will benefit from an energetic, friendly, and professional individual, as the Front Desk Associate is responsible for greeting, registering, and checking guests in/out and handling all phases of their stay while providing excellent customer service.  Strong time management and organizational skills are key to maintaining efficiency in a fast-paced environment.  Clear communication and an upbeat personality are essential for this position, especially when responding to guests and interacting with team members across departments. 

Requirements:

• Excellent communication, guest service & time management skills

• Ability to manage duties of running a front desk while ensuring a high level of customer service

• Ability to multitask and work effectively in a fast-paced environment

• Attention to detail & great organizational skills

• Experience in Guest Services, with knowledge of the surrounding area

• A team player and self-starter with working knowledge of the hotel industry

• Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests

• Must be able to work weekends, weekdays, and holidays