Authorization Specialist

To support timely access to mental healthcare, the full-time remote Authorization Specialist II will manage authorization data accuracy, process incoming authorization packets, and resolve client-related issues while collaborating closely with Billing and Eligibility teams. Key responsibilities: Processing and validating incoming authorization packets and medical records requests Resolving missing Client ID and authorization-on-file issues by coordinating with various partners Auditing BPO authorization entry for accuracy and tracking performance against productivity standards Required qualifications: 2+ years of experience in medical billing, authorization, or patient access Experience with VA/Community Care Network or government payer authorization preferred Familiarity with EAP authorization processes Ability to work across multiple systems simultaneously Proven track record of meeting quantitative productivity standards