Maintenance Manager

Overview The Maintenance Manager is responsible for leading the site maintenance and reliability program for a distribution center, ensuring safe, compliant, and cost-effective operation of automated and non-automated assets. This role owns site maintenance execution (PM/CM planning and scheduling, work order management, parts stewardship, contractor/OEM coordination), reliability improvement (RCA, defect elimination, PM optimization), and facilities/utility systems readiness to deliver high equipment availability and consistent throughput in support of Operations. Where enterprise or network standards are established, this role ensures site adoption, audits adherence, and closes gaps; where standards are not yet defined, this role partners with enterprise stakeholders and OEM/integrator partners to help develop, pilot, and scale best practices. What You'll Do Lead and continuously improve the site’s maintenance and reliability strategy, including preventive and corrective maintenance and full asset lifecycle management, driving uptime, safety, and cost predictability. Own work management processes (intake, planning, scheduling, documentation) in alignment with enterprise standards, ensuring disciplined execution and continuous improvement through established operating rhythms. Track and act on key maintenance KPIs (e.g., uptime, PM compliance, MTTR/MTBF, reactive vs. planned work, safety, cost drivers), translating data into actionable improvements in partnership with Operations and technical teams. Maintain CMMS data integrity, including asset hierarchy, PM programs, failure codes, downtime tracking, and parts usage to enable effective planning, analysis, compliance, and reporting. Manage vendors, OEMs, and contractors, ensuring strong performance, safety compliance, clear scopes of work, and effective escalation and resolution of issues. Lead, coach, and develop a high-performing maintenance team, including hiring, scheduling, training, performance management, and building technical capability across automation, MHE, and facility systems. Own critical incident response, including troubleshooting, root cause analysis, corrective action implementation, and sustainable resolution of issues. Support capital planning by identifying asset risks, developing cost estimates, and partnering with site leadership and Finance to build and execute business cases. Oversee building and grounds maintenance, including facility inspections, risk identification, and coordination of repairs to minimize operational disruption, while interfacing with landlords or property management as needed. Manage facility service providers (e.g., HVAC, dock equipment, fire/life safety, janitorial, pest control), ensuring compliance with standards, documentation requirements, and service level expectations. Build site maintenance capability through onboarding, skills assessments, cross-training, and ongoing technical and safety development, fostering a strong safety-first culture. Ensure maintenance safety and regulatory compliance (e.g., LOTO, NFPA 70E, contractor safety), maintaining audit readiness and embedding safe work practices in daily execution. Partner cross-functionally with Operations, IT/OT, Safety, Finance, HR, and Procurement to align on priorities, staffing, vendor performance, system discipline, and continuous improvement initiatives. Optimize spare parts and storeroom operations, including critical spares strategy, inventory control, and cost management to support uptime and operational efficiency. Provide clear, concise updates to site and enterprise stakeholders on performance, risks, budget drivers, and improvement plans, while driving alignment and influencing decision-making. Demonstrate strong strategic thinking, communication, and stakeholder management, with a systems mindset that balances site execution and enterprise standards, and the ability to lead change, drive adoption of processes and CMMS discipline, and deliver measurable results. What You’ll Bring to the Table Bachelor’s degree in a technical field (e.g., engineering technology, industrial maintenance, operations management) or equivalent combination of education and experience. 8+ years of maintenance leadership experience in distribution, logistics, manufacturing, military, or industrial environments; experience supporting automated material handling systems preferred. Proven ability to lead a site maintenance organization, including planning, scheduling, preventive maintenance execution, CMMS discipline, and KPI management. Strong working knowledge of automated MHE and industrial systems (conveyors, sorters, robotics, controls interfaces, utilities, HVAC, fire protection, electrical systems). Proficiency with CMMS platforms for work order management, preventive maintenance scheduling, reporting, and labor/parts analysis. Experience managing maintenance budgets, vendor spend, and presenting performance metrics to senior stakeholders. Background in facility and building systems management, including coordination with property management or landlords to resolve site-related issues. Strong knowledge of maintenance-related safety standards and compliance requirements (e.g., LOTO, NFPA 70E, OSHA, contractor safety). Experience in large, automated distribution center environments or complex multi-vendor (OEM) operations preferred. Exposure to reliability methodologies (e.g., RCM, TPM, Six Sigma), including root-cause analysis and preventive maintenance optimization. Experience developing technician skill progression, training programs, and cross-functional capability building. Experience implementing or supporting enterprise maintenance standards (e.g., CMMS standardization, work management processes, parts governance). Strong vendor management experience, including working with OEMs, integrators, and third-party maintenance providers. Demonstrated ability to think strategically, translate data into action, influence cross-functional stakeholders, and lead change in a fast-paced operational environment. The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law. This organization participates in E‑Verify. Job Category: Corporate #J-18808-Ljbffr Crocs, Inc.