Ground Service Supervisor

MCO FLORIDA, 9451 Benford Road, Orlando, Florida, United States of America Job Description As a dnata Ground Service Agent Supervisor, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will supervise a team of agents that will guide, load, and unload aircraft in a safe and timely manner. Essential Duties and Responsibilities Supervise a team of 5 to 10 agents responsible for the loading and unloading of aircraft. Guide inbound/outbound airplanes to and from the gate. Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies, and conveyor belts. Drive and/or operate ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more. Maintain safety and security on the ramp and practice all safety policies and procedures. Communicate efficiently with ground personnel and flight crews. Maintain an understanding of and follow all applicable federal, state, airport, and company regulations, policies, and procedures. Work with other departments to ensure on-time performance of flights. Perform other duties as assigned. Be physically able to perform the essential functions, including standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods. Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis. Ascend/descend the jet‑way stairs while carrying baggage. Read and interpret aircraft load sheets, check baggage tags, and cargo labels. Understand and react to verbal and visual commands and safety warnings, with and without the assistance of sight or visual aids. Work outside in all types of weather and around jet and machinery noises. Job Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Possess or maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations. Must be able to pass SIDA airport and training tests. Possess a high school diploma or GED equivalent. Possess basic computer literacy. 1‑2 years Ground Service Agent and/or Supervisory experience. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Dnata