Room Attendant

$18.42 - $20.00 per hour based on experience.Lots of Opportunity in a Stable, Safe, & Beautiful work environment.401k with Employer Match.FREE meals and fun employee events.Talent development and growth opportunities.Golf and Tennis privileges, including free clinicsWhy you’ll love The Los Angeles Country ClubThe Los Angeles Country Club is a historic member-owned institution with a distinguished legacy and a longstanding commitment to the community. At LACC we offer exceptional golf, high-quality cuisine and service in an elegant setting. We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning and opportunities for growth. We encourage feedback and constantly strive for improvement to ensure an extraordinary member and staff experience.Position SummaryClean guest rooms as assigned, ensuring the Club’s established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all Suites.Position ResponsibilitiesUse correct cleaning chemicals for designated surfaces, according to OSH regulations and Club requirementsDeep clean all areas of the guest roomsTransport cleaning supplies, amenities and linens to assigned guest room and position securelyService assigned roomsEmpty trash containersRemove all dirty terry and replace with clean par to designated layoutRemove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floorClean closets and door tracks on check-out rooms, removing dust and debrisDust and polish all furnitureRealign furniture to floor planOpen all drawers/doors in checkout rooms and remove items left by guest. Dust insideCheck under bed(s), chairs and sofa for debris and remove if presentInspect condition of all furniture for tears, rips or stains; report any damages to the Housekeeping officeRemove all dust, debris and foreign particles from upholstered furniture including crevices and under cushionsDust pictures, frames and mirrorsRemove dust and debris on television, clock radio and remote controlSet correct time on clock; correct TV channelClean all lamps and light switches; check for proper working orderRemove dust, spots and smears from windows, ledges and framesRemove dust, grease and smears from telephones and reposition properlyRemove dust, smudges and spills from mini bar; ensure it is plugged in and securely lockedRemove drapes, sheers, and bed skirt, shower curtain to be washed and place backInspect condition of planters and plants; remove debrisRemove dust, dirt, marks and fingerprints from entrance door(s)Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as neededRemove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Set thermostat to assigned degreesRemove dust, stains and marks from all baseboards, ledges and cornersVacuum carpet in guest roomUpdate status of rooms cleaned on assignment sheetReturn and restock cart at the end of the shift. Ensure cleanliness of cart at all timesEmpty vacuum bag and wipe vacuum cleanEnsure security of any assigned guest room keysReport any damages to the Housekeeping OfficeReport any maintenance problems to EngineeringTurn over any lost and found items from guest rooms to the Front DeskReplace flowers whenever necessary, especially bud vasesEnsure security of assigned keysVerify Room status on AM report (discrepancy report) and report discrepant roomsMaintain knowledge of:All Club services/features and hours of operationAll guest room layouts, bed types, décor, appointments, amenities, locations, numbers/namesHousekeeping services available to guestsMaintain complete knowledge and comply with all Club and departmental policies and proceduresLoad and unload cart, responsible for keeping supplies clean, neat and orderly at all times during the shiftReport any blankets, bedspreads or bed skirts which need changing and assist with changing when necessaryMake up cribs and rollaway bedsShampoo Carpet when requiredDeliver guest amenities when requiredMaintain cleanliness of linen productsProvide turndown service to designated rooms on assignment sheet:Empty trash containers and ashtraysRemove all dirty terry and replace with clean par to designated layoutReplace soiled bed sheets and make up bed; turndown bed to Club standardsPlace specified items in designated location (turndown amenity/cards, door knob menu, bathrobe with card, TV remote control)Remove Room Service trays/tables/items from room to kitchenRe-hang/Refold clothesPosition shoes in a neat and straight formReplace facial, toilet tissue and bathroom amenities in correct amount and locationRemove dirty bed linen and make up bed with clean linen, according to Club standardsInspect condition of bathrobes and replace soiled/damaged onesReplace clean terry par to designated layoutA review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functionsThis job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisorThis document does not create an employment contract, implied or otherwiseSpecific Job Knowledge, Skills and Abilities:Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.EssentialAbility to countAbility to clearly and pleasantly communicate in English with members, guests, management and co-workers to their understanding, both in person and on the radioAbility to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum of supervisionAbility to exert physical effortKnowledge of proper chemical handlingFluency in foreign languageEducationHigh school graduate or equivalent vocational trainingExperience2 years prior experience in cleaning Hotel guest roomsPrior guest relations training #J-18808-Ljbffr THE LOS ANGELES COUNTRY CLUB