Healthcare Relationship Associate

Location: 2510 Main Street, Glastonbury Connecticut Job Summary The Relationship Associate is responsible for managing healthcare partnerships, handling administrative functions, maintaining partner records, coordinating communications, and assisting with partner engagement activities. Responsible for existing product adoption and expansion and leveraging marketing initiative to build partner engagement. Essential Functions Assist in partner onboarding and documentation Maintain partner databases and update records accurately Coordinate meetings, calls, and events with healthcare partners Prepare and distribute communications, including newsletters and program updates Assist in the creation of presentations and reports Support the execution of partner engagement and outreach initiatives Conduct basic research on partner organizations and industry trends Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key. Education Bachelor's degree in healthcare administration, business, or related field or equivalent experience (preferred) Work Experience A minimum of 1 year experience in healthcare, sales or customer-facing roles (required) Skills Prioritizing the needs, behaviors, and feedback of customers to guide product decisions and deliver exceptional user experiences. An understanding of banking operations, financial principles, and market dynamics to make informed product decisions. Written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations. Effectively setting priorities, managing timelines, and coordinating resources to execute business initiatives. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/24/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io. #LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.