Director, Health Information Management

Job Description

Your experience matters


Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Health Information Management ,joining our team, you're embracing a vital mission dedicated to making communities healthier ®.

The Director of Health Information Management supports the integrity, accuracy, and compliance of health information across the organization by applying RHIT/RHIA-level expertise in medical record management and HIM standards. It contributes to efficient hospital operations through collaboration with clinical, coding, and IT teams to improve documentation quality, data reliability, and regulatory compliance. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. The Director of Health Information Management role will be split between Haywood Regional Medical Center and Harris Regional Hospital.

More about our team


The IT department at Haywood Regional Medical Center provides critical support to physician practices across the Western Carolina Physician Network, ensuring seamless operation of clinical and administrative systems. The team manages software and hardware troubleshooting, EMR upgrades, workflow optimization, and coordinates technology needs for new practice setups and relocations. Their work is essential to maintaining efficient, secure, and responsive healthcare delivery.

How you'll contribute

As the Director of Health Information Management, you will excel in this role by:

• Provide strategic leadership for Health Information Management operations, ensuring alignment with organizational goals, regulatory requirements (HIPAA, CMS, Joint Commission), and enterprise-wide quality and patient care standards.
• Develop, implement, and continuously refine departmental policies, workflows, and health information governance practices to support compliance, accuracy, and efficient hospital operations.
• Partner cross-functionally with clinical, IT, compliance, and revenue cycle teams to optimize EHR functionality, strengthen clinical documentation improvement (CDI), enhance coding accuracy, and support reimbursement integrity.
• Direct HIM operational functions including medical record integrity, coding, release of information, deficiency tracking, audit readiness, and quality improvement initiatives to ensure timely and accurate health information.
• Lead performance management efforts using data analytics, dashboards, and quality metrics to improve efficiency, reduce turnaround times, and support hospital-wide decision-making.
• Oversee staffing strategy including recruitment, onboarding, training, performance evaluation, and succession planning to maintain a skilled, responsive, and service-oriented HIM team.
• Manage departmental budgets and resource allocation to ensure fiscal accountability while supporting operational demands and technology-driven improvements across the hospital system.

Schedule: Full-time, Days. Time will be split between Haywood Regional Medical Center and Harris Regional Hospital.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we're looking for

• Bachelor's degree in Health Information Management, Healthcare Administration, or related field preferred; equivalent combination of education and applicable HIM experience may be considered.
• Current RHIT or RHIA certification in good standing required, demonstrating expertise in health information management standards and best practices.
• Strong understanding of HIM principles, including medical record management, documentation standards, coding fundamentals, and health data integrity.
• Experience in healthcare operations, hospital information systems, or clinical documentation processes within an acute care or similar setting preferred.
• Knowledge of regulatory and compliance requirements including HIPAA, CMS guidelines, and Joint Commission standards.
• Ability to analyze workflows and support process improvement initiatives to enhance efficiency, accuracy, and quality of health information.
• Strong communication, organizational, and collaboration skills with the ability to work effectively across clinical, administrative, and technical teams.

More about Haywood Regional

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Haywood Regional Medical Center is licensed for 154 beds and offers a comprehensive array of services and 11 multi-specialty physician clinics. We also offer a 54,000 square foot Health and Fitness Center including personal training, indoor pool, massage therapy, and nursery.

EEOC Statement

"Haywood Regional is an Equal Opportunity Employer. Haywood Regional is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."