Technical Product Manager

Technical Product Manager

The Technical Product Manager (TPM) is responsible for detailed ownership of product definition, in alignment with the strategic roadmap and product functional objectives provided by the Product Line Director, to whom the TPM reports. The TPM works closely with the development team and other functions in the product development and realization process.

They are expected to demonstrate strong technical leadership and be the Subject Matter Expert (SME) of the products and developments they are assigned, supporting the definition of winning products that bring meaningful value to our customers and to the business. The TPM will serve as a "product evangelist" to the technical/developer community.

Key Responsibilities

• Product Definition
  • Uncover, understand and interpret customer needs and use cases, distilling this input into high quality Critical Requirements, aligned with the strategic product roadmap and business vision, and driven by the Functional Objectives for new products, features and functions. The Functional Objectives will largely be driven by the PLD but may also be created in collaboration between PLD and TPM.
  • Review and approve the Design Requirements created by other functional groups and associates, which are driven by the Critical Requirements.
  • Critically analyze workflows associated with new products, features and functionality and identify areas of opportunity for efficiency and quality improvements, plus any areas of concern with respect to end-user and/or patient hazards.
  • Assist with competitive product analysis, leveraging the findings as needed in product definition activities.
• Product Development/Realization
  • The most important and largest part of the TPM's role, is to provide guidance and prioritization for the Product Development and other cross-functional teams during development projects on new features and functionality, enhancements to existing features and customer satisfaction-driven improvements.
  • The TPM acts in the "Product Owner" role for software teams using Agile processes.
  • Assist as needed with development of appropriate test methods, data, and techniques for product verification and performance testing.
  • Assist with Internal Validation and Critical Requirements Verification (CRV) processes for new developments.
  • Assist in selection and management of Pre-Release Testing (Alpha/Beta) and External Validation partners and programs.
  • Assist with Risk Analysis updates throughout project as needed.
  • Contribute to the Commercial Launch Process:
    • Provide input to marketing's product positioning and promotional material creation.
    • Provide internal training to other associates and functional groups on how to use new products, features and functions.
    • Provide tradeshow demonstration support, as needed.
• Product Lifecycle/Maintenance
  • Understand, research, and follow technical and clinical trends that impact the industry, to execute the TPM role most effectively and to support the PLD.
  • Contribute information to the business cases owned and managed by the PLD.
  • Assist other functions as needed with change management activities.
  • Assist other functions as needed with Manufacturing/Operations feedback on released products.
  • Assist with field escalations from Support Operations and prioritize their resolutions with the development team through the Product Development process.

Skills, Knowledge & Abilities

• 5+ years of product management, upstream/inbound marketing or product development experience, preferably in radiotherapy or in a similar medical device industry.
• Proven analytical skills and problem-solving techniques.
• Ability to work effectively both individually and in a team environment.
• Excellent organizational, verbal, and written communication skills.
• A valuable plus would be a master's degree in medical physics with at least 4 years relevant work experience at least 3 of which are in radiotherapy industry or a radiotherapy clinic.

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