Account Manager - Client Services

Account Manager

Pubity Group is the largest Gen Z social publisher in the world, with an organic audience of over 150 million people spanning 20 different communities across the globe, reaching 1.6bn monthly users. Whether it's entertaining and inspiring on Pubity, driving meme culture on Memezar or delighting animal lovers on Fluffy, Pubity Group is all about delivering joy into newsfeeds across the world. As a leader in the digital landscape, we partner with some of the world's most-loved brands, including: Paramount Pictures, Meta, Subway, MrBeast, Warner Bros, and Fortnite, to create impactful campaigns that resonate deeply with our audiences.

Role Overview

The Account Manager is responsible for the end-to-end delivery of branded content campaigns across Pubity Group's platforms. Acting as the primary day-to-day client contact, this role combines strategic thinking, campaign execution, commercial awareness, and cross-functional coordination. The Account Manager will own both the overall success of their assigned campaigns and participate meaningfully in business development opportunities and revenue growth of select accounts.

Key Responsibilities

1. Client Strategy & Consultation: Develop a strong understanding of client KPIs, while ensuring campaigns are aligned with both client objectives and Pubity's channel positioning.

2. Creative Briefing & Collaboration: Collaborate closely with key internal stakeholders (editorial, design, video, and production teams) to shape content ideas that are engaging and on-brand with Pubity's editorial voice.

3. Campaign Project Management: Take full ownership of assigned campaigns, from kick-off through recap. This includes, but is not limited to:

• Ownership of project timelines and coordination with key stakeholders
• Management of the approval process between client and internal teams, ensuring timely feedback cycles
• Oversight of content production processes, ensuring quality control across visual, video, and written assets
• Monitor campaign performance against agreed KPIs, while recommending and implementing in-campaign optimizations
• Deliver detailed campaign reports and lead all post-campaign reviews with clients

4. Business Development: Meaningful participation in the overall commercialization of assigned accounts, including:

• Identifying opportunities to upsell and cross-sell additional services (e.g., influencer partnerships, expanded distribution, advanced analytics)
• Contributing to renewal conversations and proactive campaign proposals
• Helping to cultivate strong client and agency relationships to pave the road for future sales opportunities

Skills & Experience

• 35 years experience in digital media, branded content, social publishing, or agency account management
• Experience working in pre-sale and post-sale marketing
• Interest in creative ideation and campaign strategy
• Strong project management and organizational skills
• Excellent client-facing communication and presentation abilities
• Ability to manage multiple campaigns simultaneously
• Strong understanding of the commercial publishing landscape
• Experience in partnerships and business development a plus
• Experience in experiential post-sale campaigns a plus