Admissions Counselor

Title: Admissions Counselor Position Type: Professional Tech Full time College: Red Rocks Community College Division: Student Affairs Department: RRCC Admissions Campus: RRCC Lakewood Campus Location: Lakewood Salary Range: $54,925 to $60,417 annually Who We Are: Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Learning, Collaboration, Community, Belonging, and Empowerment. RRCC seeks applicants who understand and have first‑hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities. Job Summary: This Admissions Counselor provides administrative and program support for admissions and recruitment. Administrative support includes processing documents, responding to inquiries, troubleshooting student registration issues, and directing students to other appropriate college departments. The Admissions Counselor is also responsible for working in the RRCC call center answering calls from prospective students, students, faculty, staff, and community members. Recruitment activities include substantial face‑to‑face and one‑to‑one contact with diverse individuals. This position is responsible for conducting outreach efforts in the Red Rocks Community College service area, primarily the Denver metro area, providing families and prospective students with accurate and timely information, and helping throughout the admissions process. The Admissions office is open Monday through Thursday, 8:00 A.M to 6:00 P.M and Friday 9:00 A.M to 4:00 P.M. This position will work 8:45 A.M to 6:00 PM. Monday -Thursday and 8:00 A.M – 4:00 P.M on Friday. Additional hours may be required to cover recruitment events, extended hours, and other campus events that fall outside of normal business hours on evenings and weekends. Attendance at various off campus events and some travel may be required. May require work at both campuses. May require travel between campuses. A successful candidate possesses strong communication and interpersonal skills, and is at ease with the following: Student Centeredness: Places the student at the center of their work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that they do. Relationship Building: Fosters and sustains robust connections, internally and externally, to effectively collaborate in providing support for all students. Planning and Prioritization: Organizes work, sets priorities, and determines resource requirements. Coordinates with others in response to multiple competing demands to ensure work is completed in a timely manner. Readily readjusts priorities to respond to pressing and changing demands. Competencies/KSAs: Strong communication and interpersonal skills. Proficiency in Microsoft Office with the ability to maintain databases and generate reports. Ability to make public presentations and communicate to an audience. Ability to professionally represent the college. Required Qualifications: An associate degree from an accredited institution AND two years’ relevant experience OR a bachelor’s degree from an accredited institution. Two years’ experience in customer service and/or sales. Demonstrated commitment to working with diverse communities and supporting individuals from diverse populations, which may include but are not limited to, racial, ethnic, and gender backgrounds that are underrepresented. Physical & Cognitive Demands: Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs. This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc. The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations. Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills. Preferred Qualifications: Bachelor’s degree from an accredited institution in Communication, Counseling, or related degree. One year of experience recruiting students into college educational programs. Experience with Student Information Systems, such as Banner. Bilingual in English & Spanish. Additional Information/Benefits: Reasonable Accommodation Statement Red Rocks Community College provides reasonable accommodation to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during employment, please contact Jennifer Matthews, Vice President of Human Resources, at View phone number on click.appcast.io, View email address on click.appcast.io, or Room 1024, 13300 W. 6th Ave. Lakewood, CO 80228. Benefits Medical insurance is offered to instructors and other variable hour employees who have worked, on average, at least 30 hours per week in a 12-month period. RRCC/CCCS uses an initial 12-month measurement period to determine medical benefit eligibility, and a 12-month standard measurement period. Student employees are limited to working no more than 20 hours a week when classes are in session, and may work up to 28 hours a week, during academic breaks or breaks between terms at the discretion of the college, and non-classified hourly and temporary staff are limited to 28 hours in a workweek, depending on budget and need. Additional information about medical insurance, and Life and Disability benefit information can be found at the CCCS Employee Benefits site under “Instructor & Variable Hour Employee Benefit Information.” Sick leave is granted in accordance with SB20-205, Sick Leave for Employees, accrued at one hour of paid sick leave for every 30 hours worked, up to a maximum of 48 hours per year. Instructors and non-student hourly are required to contribute to Colorado PERA at a fixed percentage of their salary and do not contribute to Social Security. RRCC/CCCS student employees are not eligible to participate in PERA. RRCC/CCCS offers three tax-deferred investment plans, including 401(k), 403(b) and 457. Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP). State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources. Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website. Notice to all Applicants Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review. Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material. Final candidate is required to submit official transcripts to Human Resources within thirty (30) days of hire. Direct deposit of payroll is a condition of employment. Red Rocks Community College participates in E-Verify. Red Rocks Community College is a tobacco and smoke‑free campus. All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security. Finalist must be willing to make Colorado their primary workplace. Employees may not have a combination of overtime exempt and non‑exempt positions within the System at the same time. Employees in overtime exempt positions may be eligible for additional assignments, such as teaching or other non-instructional academic work, outside of the regular position duties. Payment for additional assignments shall be in accordance with the College’s or System Office’s applicable pay schedule for similarly situated positions where the work is being performed. Work on additional assignments must be completed when the employee is not receiving regular pay for another position and are subject to all applicable workload limits. Equal Opportunity Employer Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community. Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive. For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see #J-18808-Ljbffr