Accounts Receivable Clerk - Lighthouse

Job Description

Job Description

TRCC is headquartered in the heart of Northwest Georgia and has grown from its roots as a latex supplier to the tufted carpet industry into a global leader in advanced chemical solutions, with a footprint that spans every continent.

We are currently hiring for an Accounts Receivable Clerk who supports accurate and timely management of customer receivables using SAP. This role maintains customer account records, researches and resolves billing discrepancies, processes approved adjustments, and supports month-end reporting and audit requirements. The position does not perform cash application or apply customer payments to open invoices; those activities are handled by a separate cash application function. Additional duties will include some limited customer service duties including entering customer orders and respond to inquiries from customers and sales force. Interact with customers to provide information about products, order status, shipping information and some purchasing.

Essential Duties and Responsibilities

• Pass a fitness for duty test, drug screen and submit to a TB test on a post offer employment physical.
• Maintain accurate customer master data and accounts receivable records in SAP.
• Research billing discrepancies, short payments, deductions, chargebacks, unapplied items, and disputed invoices; coordinate resolution with customers and internal teams.
• Prepare and distribute customer invoices, credit memos, debit memos, and supporting documentation as assigned.
• Process approved account adjustments, write-offs, refunds, and corrections in accordance with company policy and authorization limits.
• Support month-end and year-end close by completing reconciliations, preparing schedules, and providing requested documentation.
• Respond promptly to customer and internal inquiries regarding invoices, credits, and supporting records.
• Partner with Sales, Customer Service, Shipping, Credit, and Cash Application teams to resolve order-to-cash issues.
• Maintain organized records and comply with internal controls, approval requirements, confidentiality standards, and retention policies.
• Assist with audit requests, process improvements, special projects, and other accounts receivable duties as assigned.
• This position does not post, match, allocate, or apply incoming customer payments to open receivables. The clerk may research payment-related questions and coordinate with the Cash Application team but is not responsible for cash posting, bank or lockbox processing, remittance matching, or daily deposit reconciliation.
• Accurately enter and confirm orders taken by telephone, mail, email or fax into the order entry system.
• Perform purchasing duties as required.
• Follow safety protocols and wear required personal protective equipment (PPE) as required.
• Job is performed on site. No remote work is allowed for this position.
• Perform other related duties as necessary or assigned.

Knowledge, Skills, and Abilities

• Experience using SAP for customer accounts, open-item research, reporting, or related accounts receivable activities.
• Working knowledge of accounts receivable processes, aging, reconciliations, deductions, disputes, credits, and basic accounting principles.
• Proficiency with Microsoft Excel and Outlook.
• Strong numerical accuracy, attention to detail, organizational skills, and follow-through.
• Effective written and verbal communication skills with a professional customer-service approach.
• Ability to manage competing priorities, meet deadlines, protect confidential information, and work independently or collaboratively.
• Accuracy and attention to detail.
• Customer-focused communication.
• Analytical thinking and problem-solving.
• Teamwork and cross-functional collaboration.
• Integrity, discretion, accountability and confidentiality.
• Adaptability and continuous improvement.

Education and Experience

• High School Diploma, required.
• Associate degree in Accounting, Finance, Business Administration, or a related field, preferred.
• Experience in a high-volume, multi-location, manufacturing, distribution, or shared-services environment, preferred.
• Experience with SAP S/4HANA or SAP ECC and Excel functions, preferred.
• Familiarity with customer portals, electronic invoicing, credit and collections workflows, and internal control requirements, preferred.
• One to two years of accounts receivable, billing, accounting support, or related experience, preferred, preferred.

Physical Requirements:

• Prolonged periods sitting at a desk while using a phone and computer

Work Schedule

• Monday-Friday 8:00 am to 5:00 pm.
• Occasional overtime required as business needs dictate.
• Work environment is on site. Remote work not offered for this position.

Pay

• $23.00 to $26.00 per hour based on ability, education, and experience in a related field.

Benefits (effective after 30 days except as noted below) :

• Medical (3 plans offered)
• Dental (2 plans offered)
• Vision
• Short Term Disability
• Long Term Disability
• Basic Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) (can begin contribution upon hire)
• 401(k) matching (upon hire)
• Paid time available

The completion of a TRCC application will be required to be considered for the position. Any incomplete applications will not be considered. Submitting a resume in lieu of an application is not acceptable. TRCC will request a resume if needed.

The company is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails from search firms. All resumes submitted by search firms to any employee at TRCC via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of TRCC. No fee will be paid in the event the candidate is hired by TRCC as a result of the referral or through other means.