Operations Coordinator

Operations CoordinatorRGL MSP - Mendota Heights, MN 55120 Start Date 10/22/2026OverviewSalary Range $19.00 - $24.50 Hourly Level Experienced Position Type Full Time Education Level High SchoolDescriptionFull-Time | On-site - Mendota Heights, MN - $19.00 - $24.50 per hourJob SummaryThe primary role of the Operation's Coordinator is to provide coordination of transportation services for the customer in a timely manner. This role is also important in assisting with warehouse duties and responsibilities. The incumbent also handles all accessories related to the accounts. Job duties may be added or taken away due to operational / business needs and requirements.Key ResponsibilitiesThe key duties and responsibilities of this position consist of, but are not limited to, the following:Coordinate LoadsSchedule pickup and delivery appointments as customers request.Dispatch every load with the details the driver needs: pickup number, trailer number, trailer location and temperature requirement.Trace loads to confirm they meet customer requirements. Resolve and reschedule issues and report delays to the customer.Serve CustomersAnswer customer questions about loads, give updates, and resolve issues.Send customers daily reports on load information and transit status.Manage Accessorial ChargesNotify customers of accessorial charges for authorization.Approve supplemental charges so agent payments are made on time.Business SupportHelp with warehouse duties.Spot new business opportunities with customers, and pass alternative-mode opportunities to the right department.Take on other duties as assigned.Qualifications & SkillsRequiredHigh School diploma or equivalent.At least 2 years of intermodal operations experienceAt least 1 year in a warehouse operations, logistics or inventory management role, or equivalent experience.A current sit-down counterbalance forklift operating license from a certified trainer.A clean driving record.Strong knowledge of US geography and the transportation industry.PreferredDispatching experience.Knowledge of cross-border transportation.SkillsProficiency in Microsoft Office, including Outlook, Excel, and Word.Working knowledge of transportation management software, such as SAP or AS400.A commitment to timely, high-quality service for internal and external customers.Clear written and verbal communication.Problem-solving and decision-making skills in a team setting.Organization, attention to detail and the ability to multitask.Strong negotiation skills.Work Schedule, Work Environment, & Physical DemandsSchedule: This is an on-site role with set 8 hours per day, including meal and rest breaks.Environment: The role operates in a professional climate-controlled office environment with a usually moderate noise level.Physical Demands: While performing the duties of this position, the employee is regularly required to sit for extended periods; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and lift and/or move up to 15–25 pounds (e.g., files, supplies, or equipment). Specific vision abilities require close vision, distance vision, and the ability to adjust focus.CompensationBase Pay Range: $19.00 - $24.50 per hourThe base pay range displayed on this job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.BenefitsFeatured BenefitsMedical, Prescription Drug, Dental and Vision coverage for you and your dependentsHealth Savings Account + Employer ContributionsFlexible Spending Account options for Medical and/or Dependent CareCompany provided Life Insurance, Short-term and Long-term Disability Insurance401(k) Retirement Savings Plan + Employer MatchPaid Time Off for Vacation, Sick, and Company Observed HolidaysAbout RadiantAt Radiant, we're the network that delivers. For our customers, that means expertise, responsiveness and solutions they can count on. For our people, it means an environment where you can take ownership, solve problems and make an impact.Radiant World Trade Services is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled freight forwarding, truck and rail brokerage, and value-added logistics solutions, including warehousing, customs brokerage, order fulfillment and inventory management. Through our network of Radiant and agent-owned offices, we combine the reach and resources of a global logistics company with teams that know their customers, their markets and each other.Join Radiant and you'll find opportunities to grow, the trust to solve real problems, and a team where what you bring to the table matters.Equal OpportunityRadiant is proud to be an Equal Opportunity Employer. We are committed to providing an inclusive environment, free from harassment and discrimination, where all candidates and employees feel welcomed, valued, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, marital status, pregnancy, or any other characteristic protected by applicable federal, state, or local law.