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Telecommunications Solutions Coordinator

Talent Software Services

Atlanta, GA
Position Summary
  • Support project leads by applying project management knowledge, tools, techniques, and best practices.
  • Drive the adoption of project management methodologies, standards, and governance.
  • Plan, coordinate, and implement enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities.
  • Manage technology modernization initiatives, vendor coordination, and infrastructure planning to ensure successful project delivery aligned with agency objectives.
  • Must be local to the Metro Atlanta area.
Key Responsibilities

Technology Planning & Project Delivery
  • Plan and manage enterprise telecommunications, network, voice, and infrastructure modernization projects.
  • Develop project plans, schedules, milestones, budgets, and resource requirements.
  • Identify and manage project risks, issues, dependencies, and escalations.
  • Coordinate project activities across multiple DBHDD facilities and stakeholders.
  • Track project progress and provide regular status reports to leadership.
  • Ensure projects are delivered on time, within scope, and within budget.
Infrastructure Modernization
  • Develop and manage infrastructure modernization roadmaps.
  • Coordinate upgrades and deployments for:
    • Voice Services (VoIP/HVS)
    • Data Networks
    • Wireless Infrastructure
    • Fiber Optic & Structured Cabling
    • Public Address (PA) Systems
    • HVAC Monitoring Systems
    • Fire Alarm Infrastructure
    • Cisco Endpoint Refresh Programs
  • Support implementation of emerging technologies and enterprise infrastructure enhancements.
Telecommunications & Voice Services
  • Lead and coordinate HVS/VoIP transformation initiatives.
  • Develop implementation and migration strategies for voice modernization projects.
  • Coordinate:
    • Site assessments
    • Infrastructure evaluations
    • Inventory reviews
    • Equipment staging
    • Deployment activities
    • Migration planning
  • Ensure seamless migration from legacy voice platforms to modern VoIP solutions.
Vendor & Contract Management
  • Build and maintain relationships with telecommunications carriers and technology vendors.
  • Coordinate vendor deliverables and implementation schedules.
  • Monitor vendor performance against project commitments and contractual obligations.
  • Participate in technology evaluations, vendor selection, and procurement activities.
  • Ensure vendor compliance with project timelines and service expectations.
Asset & Infrastructure Governance
  • Oversee technology asset inventory and reconciliation activities.
  • Ensure infrastructure assets are accurately documented in Asset Management systems.
  • Coordinate technology refresh initiatives and equipment lifecycle management.
  • Maintain accurate asset records and infrastructure documentation.
Special Projects
  • Support enterprise-wide technology and infrastructure initiatives.
  • Coordinate network integration and modernization projects.
  • Assist with strategic agency technology programs and special initiatives.
  • Collaborate with cross-functional teams to implement enterprise technology solutions.
Required Qualifications
  • Bachelor's degree in:
    • Information Technology
    • Business Administration
    • Engineering
    • Related field
  • PMP (Project Management Professional) Certification
  • Minimum 5 years of Project or Program Management experience.
  • Experience managing:
    • Telecommunications projects
    • Network infrastructure projects
    • Enterprise infrastructure implementations
  • Strong vendor management and stakeholder coordination experience.
  • Experience with:
    • VoIP technologies
    • Enterprise networking
    • Wireless technologies
    • Telecommunications infrastructure
    • Enterprise technology modernization projects
Preferred Skills
  • Strong knowledge of:
    • Telecommunications infrastructure
    • Voice over IP (VoIP)
    • Enterprise networking
    • Wireless infrastructure
    • Structured cabling
    • Fiber optic infrastructure
  • Experience managing infrastructure refresh and modernization initiatives.
  • Strong project planning, scheduling, and risk management skills.
  • Excellent communication and presentation skills.
  • Ability to coordinate multiple concurrent projects and priorities.
  • Strong analytical, organizational, and problem-solving abilities.
  • Experience working with cross-functional teams, vendors, and executive stakeholders.
  • Knowledge of project management methodologies, governance, and best practices.
  • Experience supporting large-scale enterprise technology implementations.
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Vacancy posted more than 2 months ago

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