Restaurant General Manager
KFC
Restaurant General Manager
As the Restaurant General Manager, you will be the cultural mentor for our 28 FounDAYtions. You will communicate to inspire, coach, and support your restaurant team members, shift managers, and salaried managers. You will oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you will create a culture that is vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.
The day-to-day responsibilities include:
- Recruit, onboard, and conduct orientations for top team members and shift supervisors, ensuring a strong, well-prepared team.
- Oversee execution of mandatory training program for each position resulting in qualified and certified team members and managers.
- Recognize and reward outstanding performance regularly, while fostering a culture of team building and great results.
- Address and resolve conflicts promptly, maintaining a positive work environment.
- Personally engage with guests and do what's best for the guest with the goal of everyone leaving with the intention of returning.
- Strategically schedule and deploy staff to optimize food quality, accuracy, and speed.
- Coach and develop managers to grow their business acumen, leadership skillset, and ultimately prepare them for future career growth opportunities.
- Analyze the restaurant's performance of key indicators including food cost, labor cost, speed, cash control, cleanliness and organization, food safety, and brand standards.
- Engage the local community and be the example to treasure, respect, and promote our reputation.
Is this you?
- 2+ years as a general manager with restaurant or retail experience.
- Proven track record for improving and achieving strong financial results.
- Proficient with email and basic computer use.
- Exceptional communication skills, including written, verbal, and interpersonal.
- Ability to identify and communicate all safety and equipment maintenance issues.
- Teach and exemplify Felker Days 28 FounDAYtions everyday.
- Experienced in recognizing and motivating teams, with a successful track record in people development.
- Skilled in attracting, training, and developing teams to be successful in their roles.
- Be relentless about continued improvement and embrace change by being the change agent in your restaurant.
- Maintains a safe and secure working environment that complies with all policies and regulations.
Benefits include:
- Competitive pay
- Performance bonuses paid every 28 days.
- Paid time off after six months with year-end payout of unused PTO up to one week.
- Career advancement and professional development.
- Tuition reimbursement and scholarship opportunities.
- Medical benefits after 90 days.
- 401k retirement plan with 100% match up to 3% of salary after 1 year.
- Health and wellness supplemental benefits resulting in higher net pay.
- Free uniforms.
- Free meal each shift.
- KFC Foundation programs including free college tuition at WGU, $1 per $1 savings match program, hardship assistance program plus more!
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