Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Breakdown Coordinator

PS Logistics LLC

Breakdown Coordinator

The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders. The breakdown coordinator must be able to deliver outstanding customer service to ensure that our drivers receive the best experience as they engage with our team to address their maintenance needs. This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic. If you are looking for a career that gives you the opportunity to be GREAT at problem solving for our GREAT team, this is the perfect job for you! Essential Duties and Responsibilities, include but are not limited to:

  • Working in a fast paced environment that offers daytime and occasional after-hours support to help drivers with breakdown situations
  • Execute vendor management program, negotiate pricing for tires, parts and services when needed.
  • Create repair orders within Fleetio.
  • Work closely with other members of the maintenance department in strategic planning, organizing, and executing plans.
  • Communicate breakdowns, accidents, and incidents promptly to fellow coordinators, Operations, Safety, and Risk Management personnel
  • Receive and address incoming calls via pre-defined call queues.
  • Interact with digital communications from in cab devices.
  • Review and address email messages and take appropriate actions.
  • Access OEM websites to review action codes from units and take appropriate steps to resolve.
  • Maintain constant and concise communication with appropriate groups, including vendors, drivers and including various operational stakeholders, regarding status of repair decisions and related issues.
  • Ensure all DOT/FMCSA Regulations are followed to align with company standards.
  • Must be able to obtain and review repair estimates while scrutinizing the repair process to include the costs and authorize approved repairs.
  • Perform other duties as assigned.

A successful Breakdown Coordinator must consistently demonstrate the company's Mission and Values. They must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person and on the telephone. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Breakdown Coordinator must be able to effectively manage multiple tasks simultaneously. Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.

  • High school diploma or equivalent required.
  • Bachelor's degree in related field or equivalent experience (Preferred)
  • Previous call center, service writer, or mechanical experience (Preferred)
  • Experience in the transportation industry (Preferred)
  • Proficient with Microsoft Office suite.
  • Good written and oral communication skills.
  • Good interpersonal skills.
  • Good judgment and problem-solving skills.
  • OEM maintenance certifications

This job is an hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities. PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Breakdown Coordinator in Birmingham, AL vacancy
  •  ...in logistics and operations, we support our vision to be on the cutting edge of transportation. Job Description The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related... 
    Suggested
    Hourly pay
    Work at office
    Flexible hours
    Afternoon shift

    PS Logistics LLC

    Birmingham, AL
    1 day ago
  •  ...Breakdown Coordinator Blair Logistics a PS Logistics Company, is a fast growing, people oriented trucking company that is committed to excellence. We were founded in 2009 as an owner operator transportation company and started with 15 trucks. We have now grown to over... 
    Suggested
    Hourly pay
    Work at office
    Flexible hours
    Afternoon shift

    P&S Transportation

    Birmingham, AL
    3 days ago
  •  ...patient assessment as the only direct care and Monday through Friday schedule? If so, then you might be the perfect fit for a MDS Coordinator (RN) position within the organization. Under the direction of the Director of Nursing (D.O.N.), the Resident Assessment... 
    Suggested
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    NHS Management Services

    Vestavia Hills, AL
    3 days ago
  •  ...of 24-hour call per month, or the equivalent of 12 hour shifts (3-4 shifts/wk) with rotating day/night shifts. Organ Placement Coordinators schedules include weekends and holidays with on call responsibilities as scheduled. Location: 502 Building Benefits include: 100... 
    Suggested
    Local area
    Remote work
    Shift work
    Night shift
    Rotating shift
    Day shift

    UAB Medicine

    Birmingham, AL
    5 days ago
  •  ...Central Intake Coordinator Redmont Health and Rehabilitation Center - Birmingham, AL Full-Time M-F | Skilled Nursing / Long-Term Care Redmont Health and Rehabilitation Center is seeking a highly organized, compassionate, and detail-oriented Central Intake Coordinator... 
    Suggested
    Full time
    Work at office

    Champion Care

    Midfield, AL
    1 day ago
  •  ...Full-time Description At Koslin & Kahn Oral and Facial Surgery, we are seeking a dedicated and professional Scheduling Coordinator to join our Call Center team. In this role, you will serve as the first point of contact for patients and referring dental offices... 
    Full time
    Temporary work
    Work at office

    HighFive Healthcare

    Vestavia Hills, AL
    2 days ago
  •  ...Scheduling Coordinator Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At... 
    Work at office
    Immediate start

    Alabama Professional Services

    Irondale, AL
    2 days ago
  •  ...Scheduling Coordinator Job Type: Full-Time, Mon-Fri 8am-5pm Location: 813 Shades Creek Pkwy #205, Birmingham, AL 35209 Compensation: Comp based on experience; includes benefits About Us: Oral Surgery and Wisdom Teeth (OSWT) is a growing multi-state oral surgery group... 
    Full time
    Work at office

    OMS Consulting

    Homewood, AL
    12 days ago
  •  ...to get to know them and help them achieve their goals during their rehabilitation journey. Position Purpose The  Shipping Coordinator is responsible for working with the Shipping Manager in the coordination, packaging, delivery, and/or shipping of customer orders... 
    Work at office

    Encompass Health

    Vestavia Hills, AL
    1 day ago
  •  ...Receiving Coordinator Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team. Veolia in North America is the top-ranked... 
    Work at office

    Enviri Corporation

    Birmingham, AL
    1 day ago
  •  ...Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. This fully remote position focuses on client communication and support throughout the travel planning process. The ideal candidate has strong... 
    Remote work

    Effortless travel solutions ETS

    Birmingham, AL
    1 day ago
  •  ...About the job Booking Coordinator Overview We are currently seeking a Client Support Specialist to help guide clients through the travel planning and booking process. This role combines customer service and coordination, assisting clients in selecting and... 
    Remote work

    Traveling with Tasha

    Birmingham, AL
    2 days ago
  •  ...Overview The Yard Coordinator is responsible for, but not limited to, maintaining cleanliness and order of the shop/office area, as well as performing maintenance around the office/shop and managing the inventory of Saiia small tools and supplies. Company... 
    Temporary work
    For contractors
    Work at office
    Local area
    Flexible hours

    MasTec

    Birmingham, AL
    5 days ago
  • $61.7k - $90k

     ...supports the design and execution of cutting‑edge data center projects across all project phases. Key Responsibilities Digital coordination and execution of large‑scale data center projects across multiple disciplines. Coordinate BIM workflows and model setup using Revit... 
    Full time

    Jacobs , LLP

    Birmingham, AL
    1 day ago
  •  ...Architectural Coordinator B.L. Harbert International is looking for an Architectural Coordinator to work in our International Construction Group in Birmingham, Alabama. Candidate's ability to understand construction drawings and specifications are vital. Specific experience... 
    Work at office
    Overseas

    BL Harbert int

    Birmingham, AL
    4 days ago
  • A prominent entertainment venue in Birmingham is seeking a Booking Administrator responsible for managing event schedules, contracts, and reports across multiple venues. The ideal candidate will have at least three years of experience in venue management, excellent communication...
    Full time
    Flexible hours
    Night shift

    Birmingham Jefferson Co

    Birmingham, AL
    2 days ago
  •  ...Campus Coordinator The Campus Coordinator ensures the campus runs smoothly every day. You are a flexible, steady presence who fills in wherever needed to keep students safe and the day on track. You support operations, family experience, safety, and logistics so Primer... 
    Work at office
    Remote work
    Flexible hours
    Day shift

    Primer

    Homewood, AL
    4 days ago
  • $60k - $75k

     ...Case Coordinator Birmingham, AL Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they... 
    Base plus commission
    Hourly pay

    Alexander Shunnarah Trial Attorneys

    Birmingham, AL
    2 days ago
  • $60k - $80k

     ...Behavior Coordinator Starting Salary: $60,000 - $80,000 /year based on experience Environment: Special Education Program, Grades K-12 ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a social mission to offer hope, is seeking... 
    Work at office
    Flexible hours

    Ombudsman Educational Services

    Birmingham, AL
    2 days ago
  •  ...At Koslin & Kahn Oral and Facial Surgery, we are looking for a detail-oriented and dependable Insurance Coordinator to join our specialty dental practice. In this role, you will play a key part in ensuring a smooth experience for our patients by accurately verifying insurance... 
    Temporary work

    HighFive Healthcare

    Vestavia Hills, AL
    2 days ago
  •  ...PURPOSE AND SCOPE: Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the company. Supports FMCNA's mission, vision,... 
    Work at office
    Local area

    Fresenius Medical Care

    Gardendale, AL
    2 days ago
  • $45k - $70k

    At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies...
    Temporary work

    Johnson, Mirmiran & Thompson

    Birmingham, AL
    5 days ago
  •  ...Oral Surgery Trussville Gardendale Clark POSITION PURPOSE We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing... 
    Work at office

    US Oral Surgery Management

    Gardendale, AL
    3 days ago
  • $42k - $45k

     ...with disabilities become more independent and involved in their community, Benchmark Human Services is seeking an Intensive Care Coordinator. We provide thorough training, great challenges, and even greater fulfillment as you help individuals reach their maximum potential... 
    Full time
    Work at office
    Work from home
    Flexible hours

    Benchmark Human Services

    Birmingham, AL
    4 days ago
  •  ...Treatment Coordinator | Spectra Dental Specialist | Hoover, AL Schedule: Monday-Thursday | 7:45 AM - 5:00 PM Job Type: Full-Time Spectra Dental Specialist in Hoover is growing, and we're excited to welcome a Full-Time Treatment Coordinator to our established... 
    Full time
    Work at office

    Smile Partners

    Birmingham, AL
    1 day ago
  • Job Opportunity It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business. Responsibilities Ensure the new patient/parent/guardian understands the treatment. ...
    Flexible hours

    Rock Dental Brands

    Trussville, AL
    2 days ago
  •  ...Shipping Coordinator Join us on the heart-warming journey with a team that is a top leader in the rehabilitation industry. Encompass Health is the leader in the inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate... 
    Full time
    Part time
    Work at office
    Flexible hours

    Encompass Health

    Vestavia Hills, AL
    11 hours ago
  •  ...Overview Job posting template for Staffing Coordinators Multi-Family and Hospitality experienced individuals take a look at this, because your experience transfers well to the Staffing Industry! This position is an internal role with our office located in Birmingham,... 
    Work at office
    Monday to Friday

    Career Strategies

    Birmingham, AL
    2 days ago
  •  ...Job Description We have an opening at our facility for a Staffing Coordinator that will work with our leadership team with bringing on the right team members to make us the employer of choice. This is a high profile position and requires someone with great communication... 
    Full time
    Relief
    Work at office
    Shift work

    NHS Management Services

    Vestavia Hills, AL
    6 days ago
  •  ...Material Coordinator The Material Coordinator coordinates and expedites flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules or department supervisors' priorities. In this job, the Material Coordinator... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Weekend work

    Yulista (Calista Corporation)

    Birmingham, AL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Breakdown Coordinator. Be the first to apply!