Customer Service Representative

Customer Service Office Position

The Customer Service Office Position works collaboratively with our Customer Service Manager to answer phones/emails/texts communicating with customers and potential customers, addressing customer issues, providing price quotes and services, and assisting customers with any other needs. This position is perfect for the active go getter who enjoys year-round employment in an up-beat environment. Benefits and Perks:

• Competitive salary + Commissions
• Employee Discount
• Top Rated Company with Collaborative Company Culture
• Scheduled 5-day work week
• Paid time off

Daily Tasks include:

• Takes inbound calls/emails/texts from customers and potential customers
• Makes outbound calls to follow up on quotes and ensure customer satisfaction
• Sells services by phone/email/text
• Offers needed services to customers
• Provides Lawn Doctor service solutions when possible
• Routing technicians daily work/processing daily work

Requirements:

• Good written and verbal communication skills
• Attention to details necessary
• Friendly and enjoys meeting new people
• Positive attitude and works collaboratively with team members and customers
• Basic computer skills
• Ability to work in a fast pace environment
• Some Saturday availability. Usually, 1 Saturday morning a month.

No need for experience in the lawn care industry, it is helpful but not needed. The right person is passionate about communications and sales and is willing to learn the Lawn Doctor lawn service features and benefits. Training will be provided on our software, communications platforms, and specialty equipment. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills. Actual experience in the lawn care industry is highly desirable but not required. Compensation: $35,000.00 - $65,000.00 per year

Our Franchisees Need People Like You

Here at Lawn Doctor, we have a very simple approach to our workbe safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.