Medical Assistant

Job Description

Job Description

Job Title: Medical Assistant

Hours: Onsite, M-F 8:00am - 5:00pm

Position Type: Full Time

Heva Health is seeking a motivated and detail-oriented Medical Assistant to join our growing Hormone & Longevity Center in Mesa. Our clinic focuses on helping patients address root causes of hormone imbalance, metabolic dysfunction, and chronic health concerns through a personalized, preventative approach to care.

This is an exciting opportunity to work in a modern functional medicine and hormone optimization clinic where patient relationships and long-term outcomes are the priority.
We are looking for someone who thrives in a fast-paced clinical environment, enjoys working closely with providers, and is passionate about helping patients improve their health.

Position Overview
The Medical Assistant plays a critical role in supporting providers and ensuring a smooth patient experience. This role includes patient intake, clinical support, lab coordination, and assisting with treatment plans.
You will work closely with our clinicians and administrative team to deliver a high-quality, concierge-level patient experience.

Key Responsibilities

• Patient Intake & Clinical Support
  • Room patients and record vitals (blood pressure, weight, temperature, etc.)
  • Document patient symptoms and medical history updates
  • Prepare patient charts and ensure documentation is complete prior to visits
  • Assist providers during patient visits as needed

• Telehealth Visit Preparation
  • Prepare charts and documentation for telehealth visits
  • Ensure patient intake forms and labs are available for provider review
  • Upload outside labs or records to the patient chart

• Lab Coordination
  • Enter lab orders into the EMR system
  • Coordinate laboratory testing with external labs and mobile phlebotomy services
  • Track lab results and notify providers when results are available
  • Provide patients with lab preparation instructions

• Prescription Coordination
  • Send prescriptions to pharmacies and compounding pharmacies
  • Manage refill requests
  • Communicate with pharmacies to ensure medications are processed correctly

• Patient Communication
  • Respond to patient portal messages and assist with patient inquiries
  • Provide follow-up instructions related to labs, medications, or treatment plans
  • Coordinate follow-up appointments when needed

• Clinic Operations
  • Maintain exam room readiness and clinical supplies
  • Assist with inventory of medications and medical supplies
  • Support front office staff during busy periods
  • Maintain patient confidentiality and HIPAA compliance

Qualifications

• Certified Medical Assistant (CMA) or equivalent clinical experience preferred
• 1+ year experience working in a medical clinic environment preferred
• Experience with EMR systems
• Strong organizational and multitasking skills
• Excellent communication and patient service skills
• Ability to work both independently and as part of a team
• Experience in functional medicine, hormone therapy, or preventative care is a plus but not required.

Work Environment:

This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.

Hourly Pay Rate

$20—$25 USD