Director, Enterprise Internal Communication (Wilmington)

Nemours is seeking a Director, Enterprise Internal Communication.The Director, Internal Communications, serves as a trusted strategic advisor to executive and seniorleadership across the organization. This role owns all internal communications across NemoursChildren’s Health, ensuring they advance strategic priorities, strengthen culture, and drive enterprisealignment.This director drives the translation of Nemours Children’s brand narrative, mission, and overarchingstrategic priorities into a single, coherent organizational voice. This includes leading integratedcampaigns that communicate enterprise priorities across internal and external audiences in closepartnership with other communications teams through core messaging, leadership communications,internal communications platforms, and coordinated, multi-channel storytelling.Working in close partnership with Brand, External Communications, Social Media, and other Marketingand Communications functions, this leader ensures that internal communications are aligned with andreinforce the broader enterprise narrative while contributing to enterprise-wide communications plans.This director collaborates across the enterprise to build the systems, frameworks, and businesspartnerships that elevate internal communications from a service provider to a strategic, integratedcapability that advances organizational outcomes.Essential FunctionsThese responsibilities are of utmost importance and the department cannot function without them.Enterprise Internal Communications Strategy: Develop, own, and continuously evolveNemours Children’s enterprise internal communications strategy. Lead integratedcommunications planning aligned to institutional direction, ensuring alignment across internaland external channels. Proactively identify communications opportunities and risks tied toenterprise strategy and serve as a senior strategic internal communications advisor to executiveleaders and enterprise business functions.Brand Narrative Communications: Partner with Marketing and Communications leadership totranslate the enterprise messaging architecture, brand strategy, and organizational values intoclear, consistent communications for associates that reinforce who Nemours is, what it standsfor, and where it is going. Partner closely with Brand Strategy, External Communications, andSocial Media, to ensure that the internal expressions of the Nemours brand are coherent,complementary, and mutually reinforcing across channels. Serve as the guardian of the internalnarrative, ensuring consistency across audiences, channels and leadership communications.Internal Channels & Content Strategy: Oversee the strategy, governance, and performance ofall associate-facing communications channels and platforms across the enterprise. Ensurecontent is strategic, audience-centered, and aligned to enterprise priorities. Lead audiencesegmentation and channel optimization strategies that deliver the right messages to the rightpeople with clarity and impact. Maintain editorial oversight of the intranet, all-staffcommunications, leader messaging programs, digital platforms, and emerging channels.Establish communications rhythms and channel strategies that strengthen culture, reinforcepriorities, and enable organizational alignment.Executive Communications: Serve as a communications partner to executive leaders forinternal and enterprise-facing communications. Bring strong writing and editing skills to the tableto deliver high-impact content and ensure executive voice is consistent, authentic, missionaligned, and resonant with diverse associate audiences across the enterprise. Partner with thecommunications leadership to ensure a coherent and intentional executive narrative across allplatforms.Strategic Communications Counsel: Provide senior-level strategic communications counseland planning in partnership with business leaders and other senior stakeholders to supportenterprise priorities from early planning through execution. Serve as a trusted advisor who bringsboth deep communications expertise and strong business acumen to help leaders clarifyobjectives, anticipate risks, align messaging with organizational priorities, and strengthendecision-making. Evolve the operating model, norms, and accountabilities for the businesspartner function so internal communications operates as a proactive strategic asset across theenterprise.Communications Systems and Infrastructure: Establish and maintain the operationalfoundation of internal communications through repeatable processes, integrated planningframeworks, and technology platforms that increase efficiency, coordination, and measurableimpact. Partner across Marketing and Communications to develop shared planning tools,editorial calendars, and documented workflows that enable integrated communications acrosschannels and teams. Build frameworks that help leaders at every level communicate strategy,change, and culture more effectively.Team Leadership and Development: Lead, develop, motivate, and manage a high-performingcommunications team. Teach, coach, and mentor direct reports and foster a culture of strategicthinking, operational discipline, and continuous improvement. Support recruitment, onboarding,performance development, and succession planning for the team with intention and consistency.Budget and Resource Management: Coordinate and manage the internal communications.budget, including annual planning, quarterly forecasting, and agency and vendor resourcemanagement. Ensure investment decisions are grounded in strategic priorities and that the teamconsistently delivers measurable value against institutional communications goals.RequirementsBachelor's degree in Communications or a related field required. Master's degree in Strategic Communications, Business, or related discipline preferred.12 to 15 years of progressive communications experience, with a significant portion in enterprise, corporate, executive, business, or internal communications in a complex organization. Demonstrated experience advising C-suite and senior leaders on communications strategy and content. Track record of building and managing high-performing teams and enterprise-wide communications programs tied to measurable business and organizational outcomes. Healthcare, nonprofit, or mission-driven sector experience in a corporate setting strongly preferred.Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.Learn more at Nemours.org.Full timePosting Date: 2026-08-06