Veterinary Receptionist

Receptionist Position at Acredale Animal Hospital

You are invited to join the compassionate medical team at Acredale Animal Hospital: Kempsville, located in beautiful Virginia Beach, VA. Since 1986, this hospital has been committed to providing comprehensive care and treating clients' pets like our own family. The dedication to high-quality medicine is reflected in the community's trust, demonstrated by our excellent 4.6-star Google rating. We seek experienced veterinary professionals who want to do their best work in a supportive and professional environment where your expertise is valued. When you join our practice, you become part of a network that is deeply invested in your professional success. We prioritize a culture of continuous learning and growth, ensuring you have the tools, mentorship, and educational resources necessary to advance your career goals. This structure allows you to succeed and grow, whether that means achieving your credentialed veterinary technician status, mastering advanced surgical procedures, or moving into a leadership role. Our clinical environment is carefully maintained to be comfortable, kid-friendly, and calm, benefiting both patients and the hardworking teammates who care for them. Acredale Animal Hospital provides the full spectrum of small animal medicine, offering extensive diagnostic capabilities and advanced care right here in the clinic. You will utilize modern testing and diagnostics technology and participate in robust surgical procedures to address complex cases. Beyond routine preventative health and wellness, the services you provide include critical urgent care for immediate needs and comprehensive advanced care for specialized medical challenges. This comprehensive medical environment gives you the opportunity to continually expand your skills alongside capable teammates. Located in the heart of Virginia Beach, you benefit from living in a highly desirable coastal community that provides an exceptional quality of life. The region is known for its beautiful beaches, expansive parks, and numerous outdoor recreational activities, offering ample opportunity to achieve a fulfilling work-life balance. The Chesapeake and Virginia Beach area provides a rich mix of culture, history, and modern amenities, making it an excellent place for you to put down roots and enjoy everything the mid-Atlantic has to offer.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.