Clinic Receptionist - Orthopedics

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $16.65 - $21.92 Union Position: Yes Department Details Marshfield Medical Center-Dickinson is seeking a personable, team-oriented Clinic Receptionist to join our Orthopedics team. We have a completely renovated clinic with new equipment, an updated procedure room, and a desirable Monday-Friday schedule (no weekends, holidays, or on-call shifts). If you are looking for meaningful work, strong teamwork, and the opportunity to work in a patient-centered environment, we’d love to connect with you! Position Details: Union: AFSCME Internal Posting Timeline: Thursday, May 21, 2026 - Wednesday, May 27, 2026 at 11:30am Shift Length(s): 8 hours Start Time(s): 8:00am, 8:30am, or as assigned Overtime Status: 8+ hours in 1 day or 40+ hours in 1 work week Summary The Clinic Receptionist greets patients and visitors, determines the nature and purpose of visits, and assists with check-in, paperwork collection, data entry, and appointment scheduling. Job Description Welcomes patients and visitors by greeting them, ascertaining the purpose of calls or visits, and directing calls and visitors to the appropriate staff. Completes prompt and accurate registration for applicable patients upon their arrival. Collects payments at the time of service and assures that provider-based billing requirements are met. Obtains insurance pre-authorizations and benefits as needed. Completes insurance verification, Medicare Secondary Payer, and Advanced Beneficiary Notice as appropriate. Schedules, confirms, cancels, and reschedules appointments. Thoroughly completes charts for all upcoming patient visits. Competently and efficiently utilizes all features of the EMR necessary for the position. Performs clerical tasks such as filing, data entry and verification, and ordering supplies. Regular attendance is required in order to carry out the essential functions of the position. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge, and abilities to perform, within scope, role specific functions. Other duties as assigned. Qualifications Post secondary courses in medical terminology, word processing and/or healthcare business preferred. Experience in medical office setting or as Admitting Clerk within the last 3 years preferred. Prior experience with EMR preferred. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io. The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com.