Experienced HVAC Service Tech for Multi-Family and light Commercial work

Job Description

Job Description

Join Custom Aire’s service team as an experienced Commercial HVAC Service Technician .  With at least 5 years of experience you will help serve as the face of Custom Aire for our customers ranging from commercial, industrial or institutional.  Success comes from your ability to work to the smallest detail while providing high-quality HVAC services on-time and exceeding customer satisfaction.

Due to our growth and local demand, we are looking for qualified candidates who will reside in/within the Grand Forks, ND area.
To learn more about us, please visit:

What You Will Do:

• Install and maintain HVAC and related equipment (e.g. unit heaters, pumps, safety controls, etc.).
• Diagnose malfunctions of HVAC systems and/or components.
• Repair or replace various HVAC items, systems, and/or components, providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
• Assess problems based on troubleshooting HVAC units, including their electronic and mechanical component, and information from the customer.
• Provide hands-on equipment and solution training with customers.
• Maintain and transport tools, supplies, and/or equipment (e.g. torches, cutters, drills, test equipment, sheet metal, filters, control components, fan blades, gaskets, seals, etc.) for the purposes of ensuring the availability of items and that equipment is in safe operating condition.
• Prepare written documentation such as service records, requisitions, work performed, or warranty information.
• Communicate effectively with customers, requesting departments and other trades to complete projects/work orders efficiently.
• Respond to emergency situations to resolve immediate safety concerns.
• Mentor other service technicians to assist them in their growth in the trade.

Basic Qualifications:

• HVAC certificate or diploma and 5+ years commercial HVAC service, maintenance with troubleshooting experience OR High School Diploma or equivalent and 8 – 10 years commercial HVAC service, maintenance with troubleshooting experience
• Knowledge of HVAC control systems and servicing techniques
• EPA 608 Universal certification
• Excellent communication and interpersonal skills to properly represent Custom Aire to customers in an ethical and professional manner. 
• Provide own small hand tools.
• Ability to read and understand mechanical drawings and wiring diagrams
• Excellent problem-solving skills – able to diagnose and repair promptly
• Professional demeanor and dedication to customer satisfaction
• Valid driver’s license and acceptable MVR record (5 years)
• Willingness to travel by company vehicle to worksites, including overnight travel
• Willingness to work overtime or on-call (off your regular work times), on weekends (weekend coverage)

Preferred Qualifications:

• Associate Degree in electronics, mechanical systems, computer technology, air conditioning, or similar field

Benefits – What’s in it For You?

• Excellent pay plus generous benefits to include paid fully paid family health, dental, vision, life and long-term disability insurance, 401k, ESOP (Employee Stock Ownership Plan), voluntary benefits, paid vacation, and holidays.
• Pay - Depending on Experience, Sign-on Bonus, or Relocation Assistance Available!
• Company uniform and cell phone allowance, tool replacement program, out-of-town job assistance, and company outings!
• Receive a company vehicle for business use.
• Enjoy paid training program allowing you to learn from successful professionals and promote your professional growth.

Thank you for taking the time to view our position at Custom Aire, Inc.  

Equal Opportunity Employer

Please submit your resume and application or apply online at and continue through the application process if you are interested. We appreciate your time and look forward to building a relationship!

Custom Aire, Inc.